Enters records into a Municipal Court Records Management System. Answers inquiries from the public regarding court activities and citation options. Performs administrative duties including data entry, filing and storage of Municipal Court records. Researches case files.
Ability to effectively communicate with the Presiding Judge, Associate Judge, Court Administrator, and other Municipal Court staff regarding cases filed with Municipal Court. Ability to effectively communicate well with the general public to answer questions, take complaints and direct persons to the appropriate staff member. Exceptional skill required handling citizens in delicate situations with tact and diplomacy both on the phone and in person.
Knowledge of Municipal Court activities and functions preferred. Ability to read and understand manuals in order to record work activities, keep records or work with computers. Must posses strong organizational and customer service skills. Proficiency with office equipment including typewriter, ten-key, personal computer, telephone system, facsimile and copy machine. Experience in typing, data entry and word processing. Experience with Microsoft Office applications.
High school diploma or equivalent plus one to three years' experience working in a related field required.
The selected candidate must obtain Level I Certification through the Texas Municipal Courts Education Center within one (1) year of employment.
