The Law Offices of David M. Lederman is a leading Contra Costa County family law firm known for delivering exceptional legal solutions and embracing innovation in the practice of law.
David M. Lederman is a Certified Specialist in Family Law with over 25 years of experience helping families in the San Francisco Bay Area, known for his attentive, direct, and technology-forward approach to achieving the best possible results for his clients. With four Certified Family Law Specialists on our team, we combine deep expertise with a forward-thinking approach, and we're recognized as leaders in family law. Our firm is a leader and innovator in the legal technology space. Our firm is forward-thinking, modern, and actively embraces advanced technology to improve legal services and operations.
We're growing, and we're looking for driven, client-focused people to grow with us. We value team members who bring initiative, take ownership, and want to expand their skills as the firm evolves.
As an employer, we're committed to building a welcoming, inclusive, and supportive workplace where people genuinely enjoy coming to work. We offer a collegial environment, competitive compensation, and the opportunity to be part of a team that's shaping what a modern family law firm looks like.
We are seeking a Client Services Administrator to join our Moraga, California office, someone with exceptional client service and sales skills who wants to be the welcoming face of a firm they're proud to represent.
Why Join Us
We invest in our people. Team members are supported through training, mentorship, and access to advanced legal tools. We value initiative, attention to detail, and professionalism, and we offer competitive compensation, benefits, and opportunities for continued development.
Your Responsibilities
- Be the first impression. Whether on the phone or in person, you set the tone. Warmly greet clients and visitors, make them feel welcome and at ease, and ensure every interaction reflects the firm's commitment to exceptional service.
- Keep the office at its best. Manage daily office operations, maintain and organize the reception area, storage spaces, and all common areas, and ensure the Moraga office is always running smoothly and professionally.
- Drive the client journey from first contact through onboarding, managing the firm's intake and legal sales process with professionalism, precision, and genuine care.
- Be the voice of the firm on every call. Poised, professional, and personable, you represent who we are before a client ever walks through the door, physically or virtually.
- Guide clients through the billing process with confidence and empathy, assist confidently and skillfully with invoice collections, and partner with the firm's Accounting Manager to stay on top of outstanding balances.
- Keep our team moving. Support attorneys and staff with scheduling, calendar management, correspondence, data entry, filing, scanning, and travel arrangements.
- Grow with us. As the firm expands, so will this role. We want someone ready to step up and take on new challenges as opportunities arise.
What You Bring
- A warm, confident presence and a genuine passion for delivering exceptional client service, both on the phone and in person.
- Proven sales experience and the instincts to guide prospective clients through a decision with empathy and professionalism.
- Strong office administration experience, including scheduling, correspondence, and day to day operational support.
- Excellent communication skills, written and verbal, with polished phone and in person etiquette.
- This role requires the ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
- Law firm experience is a strong plus, particularly in client intake, legal administration, or legal assistant roles.
- Comfort with technology and a natural ability to learn new tools and platforms quickly. We are a legal technology leader and we expect our team to embrace that.
- Experience with social media and marketing is a bonus.
- A team first mindset with the drive to take initiative, solve problems, and step up without being asked.
- High school diploma or equivalent required; Bachelor's degree preferred.
Job Details
- Full-time position, Monday through Friday, 8:30 a.m. to 5:30 p.m.
- On-site in our Moraga, California office
- Compensation commensurate with experience and performance
Benefits
- 401(k)
- 401(k) matching
- Medical insurance
- Dental insurance
- Vision insurance
- Paid holidays
- Paid time off
Application Requirements
To be considered for this position, please submit a resume and cover letter with your application. References and a writing sample may be requested at a later stage in the process.
Work Location
In Person – Moraga, California
Pay: From $70,000.00 per year
Work Location: Hybrid remote in Moraga, CA 94556
