Field Service Engineer – Healthcare Technology
Regional Travel | Paid Training | Company-Paid Travel
Looking for a hands-on technical career where your work actually supports healthcare?
Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a fast-growing national technical services company supporting leading medical equipment manufacturers. Our technicians help hospitals, laboratories, and healthcare providers keep critical equipment operating safely and reliably.
If you enjoy solving technical problems, working independently, traveling, and building real-world technical skills, this role offers an exciting opportunity to grow your career in the healthcare technology industry.
Why Technicians Choose EMSAR
✔ Paid technical training and ongoing development
✔ All tools and equipment provided
✔ Company-paid travel
✔ Work with advanced healthcare equipment
✔ Join a rapidly expanding national service organization
What You’ll Do
As a Field Service Engineer, you’ll travel to customer locations to install, maintain, troubleshoot, and repair specialized medical equipment.
Your day-to-day work will include:
- Performing installations, FMI- Field modification ( recalls ) , and upgrades on medical equipment, such as Maternal Infant Care products – Fetal monitors, and Giraffe OmniBeds.
- Conducting calibration, testing, and performance verification
- Installing and configuring new equipment and system upgrades
- Completing software updates and warranty repairs on Maternal Infant Care products.
- Managing work orders and documenting service activities using ServiceMax
- Following the dispatch teams' leads to complete service visits ( FMIs and installations)
- Providing professional on-site support to healthcare clients
What We’re Looking For
We’re looking for technicians who are curious, reliable problem-solvers who enjoy working with technology and helping customers.
Ideal candidates have:
- Strong mechanical or technical troubleshooting skills
- Ability to read and interpret technical manuals and service documentation
- Good communication and customer interaction skills
- Strong time management and organizational skills
- Comfort working independently in field environments
- Must be willing to travel 100 % by air or via vehicles.
Qualifications
Option 1
- High School Diploma or equivalent
- 2–4 years of technical, mechanical, or field service experience
OR
Option 2
- Associate degree or technical/trade school certification
- 1+ year of technical experience (including internship or apprenticeship)
Additional requirements:
- Valid driver’s license
- Proof of liability insurance
- Ability to operate personal or rental vehicles
Work Environment & Physical Requirements
This is a hands-on field service role that includes:
- Frequent standing, walking, bending, and equipment handling
- Use of diagnostic tools and small hand tools
- Ability to lift up to 50 lbs and move equipment up to 125 lbs
- Regional day and overnight travel
Pay: From $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Tools provided
- Vision insurance
Work Location: In person
