Job Overview
Grooming Salon – Bark Avenue Dogwash, LLC
Job Overview
We are seeking a friendly, dependable, and customer-focused Front Desk Customer Service Associate to join our grooming salon team. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and can provide a welcoming experience for every client and pet owner who walks through our doors.
This position plays an important role in keeping daily salon operations running smoothly through scheduling, customer communication, and front desk support.
scheduling, customer communication, and front desk support.
Responsibilities
- Greet customers professionally and create a positive first impression
- Answer incoming phone calls and assist clients with questions and scheduling
- Schedule and manage appointments using the salon POS/scheduling system
- Process payments and handle transactions accurately
- Assist customers with retail product recommendations and purchases
- Maintain a clean, organized, and welcoming front desk area
- Communicate effectively with grooming staff regarding appointments and customer needs
- Provide excellent customer service while managing multiple tasks during busy periods
Qualifications
- Strong customer service and communication skills
- Friendly, professional, and reliable attitude
- Comfortable using computers, POS systems, and scheduling software
- Ability to multitask and stay organized in a busy salon environment
- Team-oriented with a positive attitude
- Weekend day shift availability required
Preferred Experience
- Previous experience in customer service, reception, retail, salon, or grooming environments preferred
- Experience with appointment scheduling and POS systems is a plus
- Part-time or full-time opportunities available
- Weekend day shifts required
Schedule
- Part-time or full-time opportunities available
- Weekend day shifts required
- Flexible scheduling may be available
Pay: From $17.00 per hour
Benefits:
Work Location: In person
