Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Assistant Manager – Food & Beverage supports the daily operation of front‑of‑the‑house Food & Beverage outlets within a fast‑paced casino environment. This role assists with team leadership, guest service excellence, operational efficiency, and regulatory compliance while supporting departmental goals and profitability. This is a full time position (40+ hrs weekly).
Essential duties may be performed with or without reasonable accommodation in accordance with applicable laws.
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Support daily front‑of‑the‑house operations to ensure service quality, efficiency, and profitability
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Promote a guest‑focused environment that encourages repeat visitation
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Hire, train, schedule, coach, and supervise team members
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Assist with labor management, scheduling, inventory, and budgeting
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Monitor guest satisfaction and operational performance; implement improvements as needed
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Partner with leadership on food cost controls, forecasting, and promotions
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Ensure compliance with all federal, state, local, and gaming regulations
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Resolve and document guest concerns and service recovery actions
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Support special events and assist across all Food & Beverage outlets as needed
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Perform other duties as assigned
Education and experience may be substituted on a year‑for‑year basis:
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High school diploma or equivalent with six (6) years of restaurant experience, including two (2) years in a supervisory role; or
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Bachelor’s degree in a related field with three (3) years of restaurant experience, including one (1) year in a supervisory role
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Must be at least 21 years of age
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Ability to obtain and maintain required gaming licenses and certifications
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Successful completion of background check and drug screening
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Experience opening new properties or outlets preferred
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Indoor casino, restaurant, and bar environments
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Exposure to noise, crowds, lighting changes, and guest activity
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Some areas may permit smoking where allowed by law
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Schedule may include nights, weekends, holidays, and special events
