Role Overview:
The Forward Deployed Engineer (FDE) is a hands-on AI engineer and transformation practitioner embedded within Marketing and Sales functions to accelerate Lenovo’s Solutions and Services Group's (SSG) AI-led Marketing & Sales transformation agenda.
This role partners with domain leaders to identify, build, and scale AI solutions across Market-to-Opportunity (M2O) and Quote-to-Cash (Q2C) processes — delivering measurable outcomes such as revenue growth, sales productivity, pricing optimization, and cycle time reduction.
The FDE operates in a sprint-based, execution-focused model, owning delivery from problem discovery to deployed solution and adoption, aligning with enterprise transformation priorities, governance, and value realization.
Key Responsibilities:
1. Business Discovery & Use Case Definition
-
Embed within Marketing & Sales teams to assess end-to-end workflows across lead generation, pipeline management, pricing, quoting, and order fulfillment
-
Identify high-value AI opportunities aligned to commercial KPIs and transformation priorities
-
Translate business problems into scoped, executable AI use cases
2. AI Solution Build & Deployment
-
Design and deliver AI solutions leveraging:
-
Generative AI, Agentic AI, predictive analytics
-
Microsoft AI ecosystem (Copilot Studio, Azure OpenAI, M365, Power Platform)
-
RAG pipelines, agent orchestration, and automation tools
-
Rapidly prototype, test, and iterate within sprint cycles
-
Deliver production-grade solutions integrated into existing enterprise systems (CRM, CPQ, ERP)
3. Commercial Transformation Impact
-
Drive improvements across:
-
Revenue velocity and pipeline conversion
-
Quote-to-cash cycle time and deal execution
-
Pricing optimization and sales effectiveness
-
Enable digital transformation across sales, pricing, and revenue operations processes
4. Adoption & Change Enablement
-
Ensure solutions are adopted, embedded, and scaled within business workflows
-
Partner with business stakeholders to drive change management and user adoption
-
Capture feedback and continuously enhance delivered solutions
5. Transformation Alignment & Governance
-
Align delivery with SSG Digital Transformation roadmap, KPIs, and ROI targets
-
Contribute to performance tracking, dashboards, and transformation scorecards
-
Provide regular updates into program governance cadence (weekly reviews, SteerCo inputs)
6. Stakeholder Collaboration
-
Act as a bridge between business stakeholders, IT, data platforms, and AI teams
-
Communicate progress, risks, and trade-offs clearly across technical and non-technical audiences
-
Support cross-functional alignment in complex, global environments
Qualifications:
-
5+ years of experience in software engineering, applied AI, or solutions engineering
-
Proven experience delivering AI/automation solutions in business environments
-
Strong knowledge of LLMs, prompt engineering, RAG, agent-based systems
-
Integration experience with enterprise platforms (CRM, ERP, CPQ, APIs)
-
Exposure to Marketing, Sales, or Revenue Operations domains
-
Demonstrated ability to deliver measurable business outcomes and drive adoption
-
Strong communication skills across business and technical stakeholders
-
Experience with Microsoft AI stack (Copilot Studio, Azure OpenAI, Power Platform)
-
Background in commercial transformation, pricing, or sales enablement
-
Experience in consulting, solutions architecture, or cross-functional delivery models
-
Understanding of transformation governance, KPIs, and ROI tracking frameworks
Basic Requirements:
-
5+ years of experience in software engineering, applied AI, or solutions engineering
#LI-MM5
#LI-Hybrid
