Veterinary Receptionist
We are seeking an experienced, professional, and compassionate Veterinary Receptionist to join our team. This position is ideal for someone who thrives in a fast-paced veterinary environment, values teamwork, and is committed to providing exceptional service to both clients and patients. We are looking for a candidate who has experience as a veterinary receptionist.
What We Are Looking For
The ideal candidate will have:
- Previous veterinary receptionist experience preferred (minimum 2 years veterinary experience strongly preferred)
- Excellent verbal and written communication skills
- A positive, professional, and respectful attitude toward clients, coworkers, and patients
- Strong organizational and multitasking abilities
- The ability to remain calm, courteous, and efficient during busy or stressful situations
- Exceptional customer service skills and attention to detail
- A commitment to maintaining a supportive, collaborative workplace culture
- Strong problem-solving skills and the ability to handle sensitive situations with discretion and professionalism
Responsibilities
- Greet clients and patients warmly and professionally
- Answer multi-line phones and respond to client inquiries with accuracy and compassion
- Schedule appointments and manage daily appointment flow
- Maintain accurate medical records and client information
- Process payments and discuss estimates when appropriate
- Communicate effectively with veterinarians, technicians, assistants, and clients
- Assist in ensuring a smooth and efficient client experience from check-in to check-out
- Support hospital operations through teamwork, flexibility, and a willingness to help where needed
Our Workplace Culture
We are committed to fostering a professional, respectful, and positive work environment. We value:
- Direct, honest, and respectful communication
- Teamwork and mutual support
- Accountability and professionalism
- Respect for coworkers, clients, and patients at all times
- Maintaining a workplace free from drama, gossip, and negativity
- Employees who contribute positively to team morale and help create a welcoming experience for clients and their pets
Qualifications
- High school diploma or equivalent
- Minimum 2 years of veterinary experience preferred
- Experience with veterinary practice management software preferred
- Proficiency with computers, phone systems, and basic office functions
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
- Ability to obtain Veterinary Assistant Controlled Substances Permit
Pay: $19.00 - $23.00 per hour
Benefits:
- Continuing education credits
Application Question(s):
- What is your preferred method of communicating with clients? Please rate: text, e-mail, phone, in-person?
Work Location: In person
