Company Description
We're building the best TikTok Shop agency in the US.
We specialize in profitably scaling brands on TikTok Shop through creator-driven strategies, building long-term partnerships.
We're a young company with a lean team, growing fast at over 250% year-over-year.
Role Description
This is a full-time remote role for a TikTok Shop Strategist who thrives on organization, communication, and operational excellence.
You’ll own client relationships, lead internal operators, and ensure delivery runs like a machine — resulting in predictable execution and happy, long-term clients.
If you excel at bringing clarity, structure, and momentum to fast-paced environments, this role will give you the autonomy and growth opportunity you’re looking for.
What You'll Do
Client Experience & Success
- Serve as the primary point of contact for 5-10 brands
- Lead weekly/bi-weekly client calls and deliver proactive updates
- Translate performance data into clear actions and next steps
- Ensure clients always feel supported, heard, and confident
Operational Leadership
- Manage shop operators, community managers, etc. to hit all deliverables on time
- Keep tasks, deadlines, and output organized and predictable
- Identify red flags early and unblock the team quickly
- Maintain airtight communication internally and externally
Affiliate Program Management & Creator Pipeline Coordination
- Ensure creators are onboarded fast for collaborations/campaigns
- Monitor deadlines and content posting
- Keep deliverables on schedule
- Analyze data and make strategic adjustments to drive performance
System Improvement & Accountability
- Follow our delivery systems while actively improving them
- Propose and implement process enhancements that scale
- Build efficiency and reliability into every account
What You'll Need
Must Have Experience
- Direct TikTok Shop experience
- 1+ year in an Account/Client Management or Project Management role at an agency
- UGC/influencer marketing experience
- Proven success managing multiple accounts and internal teams
- Demonstrated strength in communication, organization, and accountability
- Performance-driven mindset with ownership of outcomes, not just outputs
How Success Is Defined In This Role
- Clients are satisfied, supported, and retained long-term
- Shop operators, community managers, etc. consistently hit deadlines under your leadership
- Affiliate program growth KPIs are reliably met
- All accounts are tracked, predictable, and improve over time
- You become a stabilizing force driving client success
Incentives
- Base Compensation + commission on incremental attributed revenue (QoQ) of accounts under management
- Quarterly performance bonuses tied to clear KPIs (client retention, affiliate program growth, operational efficiency & delivery systems adoption).
Why This Role Matters
TikTok Shop is rewriting the rules of commerce, and we’re helping brands win big. You will be the glue that keeps performance high and clients scaling month after month.
If you want to play a mission-critical role inside a fast-growing agency, lead a team to success, and grow into future leadership, this is your opportunity.
Pay: $70,000.00 - $81,000.00 per year
Benefits:
Application Question(s):
- Do you have at least 1 year of direct experience working with TikTok Shop, including managing brand or creator activity on the platform?
- Do you have at least 2 years in an account/client management or project management role at a marketing or creator-focused agency?
Work Location: Remote
