Come join our Guest Servies team as a full-time Bell Person! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!
- Individual MUST have AM and PM availability daily, shift typically run from 7AM-3PM and 2-10:30PM
Principle Responsibilities & Position Purpose:
To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.
ESSENTIAL FUNCTIONS
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Assist in the transport and storage of guests' luggage to guest room and conference center
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Assist with guest packages when needed
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To properly “log” all trips with guest luggage
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Responsible for a clean appearance of uniforms
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Knowledgeable about all hotel amenities
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To have pleasant conversations with guests about hotel promotional programs
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Ensure cleanliness of bell closets and bell carts
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Answer phones in lower lobby when needed
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Welcomes and assists guests’ according to PLATNIUM SERVICE Standards.
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Providing an excellent first impression to guests
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Maintains a presence in the Front Drive throughout the hours of the shift.
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Greets all guests courteously, using the guest’s name whenever possible.
- Assist with the coordination of the arrivals and departures on the front drive
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Demonstrates PLATINUM SERVICE Standards in all interactions.
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Remains observant and responds to each guest who passes through entrances.
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Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way.
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Follows Hotel’s telephone etiquette standards.
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Reports suspicious people, behavior, and vehicles to Loss Prevention
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Ensures adherence to Code of Ethics
The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
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Paid Vacation Days (after 90 days of employment)
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Annual Merit Increases
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11 Paid Holidays (after 90 days of employment)
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Ride the Bus for Free
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Free Daily Shift Meals- yum!
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Lockers & Locker Rooms with Showers
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Discounted Monthly UT Garage Parking
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Discount Gift Shop offerings
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Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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