¨ Experience preferred.
¨ Must be able to frequently lift up to 50 pounds and occasionally more.
¨ Must have a valid driver’s license and the ability to obtain a Class E license.
¨ If you enjoy working with people, have a friendly demeanor and want to work for a great company, this may be the job for you.
¨ Competitive salary and benefits package.
¨ Stop by the Columbia Carquest store at 1905 N Providence Road to pick up an application. You can also email [email protected] *Please include copy of drivers license.
Summary Description:
- Performs a variety of customer service in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of PRM II LLC. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
1. Major Duties and Responsibilities:
- Sells products and/or services to repair the problem and meet the customer's / service department needs.
- Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
- Assist in keeping store clean and orderly.
- Record all sales and/or customer transactions that occur.
- Provide delivery service to repair facilities with parts as required.
- Must be able to obtain a class E driver’s license within 90 days of hire.
- Assist in merchandising displays.
- Maintains the retail sale floor and displays to meet or exceed the PRM II LLC standards and today's customer satisfaction.
- Controls showroom inventory to ensure maximum sales and customer satisfaction.
- Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
- When working the parts counter, follows prescribed cash, credit, and check processing procedures of PRM II LLC Processes cores, warranties, and new return merchandise as required at a point of sale.
- Attends training as prescribed by management to maintain proficiency in his/her job description.
- Uses PRM II LLC equipment and resources safely and proficiently.
Performs other tasks as required by Managers or Store Owner.
· Verify receiving documents
· Follow up on shortages/overages and expedite by reporting to Manager.
· Should be knowledgeable in merchandising
2. Customer Service:
- Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and PRM II LLC satisfaction
- Greet customers in a timely and courteous manner
- Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practice.
3. Physical Demands
- Frequently required to bend, stoop, crouch, reach, handle tools and lift in excess of 50lbs. of material
- Requires the ability to stand for extended periods of time.
4. Commitments
- Treat all employees and customers fairly, courteously and with dignity
- Maintain positive relationships with customers, other employees and owners
- Be early, flexible and available for scheduling
Focus on Quality & Service
- Be neat and clean
- Wear provided uniform every day
Demonstrate an interest in growing the parts business.
Working Conditions:
- Frequently works near moving mechanical parts
- Is potentially exposed to battery acid, gasoline, chemical cleaning material or other toxic materials commonly found in motor vehicle service departments, some of which may be considered health hazards
- Occasionally, exposed to exhaust fumes or other airborne particles
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Do you have Auto Parts Sales Experience?
- Do you have computer skills?
Ability to Commute:
- Columbia, MO 65202 (Preferred)
Work Location: In person
