Full-time positions; must be able to work Monday through Friday 8:00 am to 5:00 pm.
Operates a teller’s window by providing prompt, efficient, and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. Must meet WestStar Bank's service and sales expectations.
Essential Functions
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Accepts deposits: verifying cash, endorsements, and issues receipts.
- Answers customer inquiries and gives balances when requested.
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Performs check-cashing and saving bond redemption services.
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Sells Cashier’s Checks and U.S. Savings Bonds.
- Accepts commercial loan, installment loan, and Treasury Tax payments.
- Accepts wire transfer, stop payment, and address change requests.
- Processes Visa/Master Card and Discover card cash advance transactions.
- Responsible for maintaining a high level of accuracy and security of bank assets.
- Promotes/cross-sells the Bank’s products and services as opportunities arise.
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Is knowledgeable of and follows the opening and closing procedures at their assigned location.
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is knowledgeable of and compliant with Regulation CC, Bank Secrecy Act, and the Gramm-Leach-Bliley Act.
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Is knowledgeable of all bank policies and security equipment relating to teller operations.
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Performs other duties as assigned.
Experience/Qualifications
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Ability to operate teller terminal and other standard office equipment.
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At least one year teller or equivalent experience in a financial institution.
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High school diploma or equivalent.
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Must possess ability to communicate effectively with customers in a positive manner.
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Must have ability to accurately handle heavy cash flow.
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Successful completion of teller training and any other compliance training deem necessary by the bank.
Physical Requirements
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Ability to lift 50 lbs.
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Ability to stand throughout work shift.
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Office setting
Equipment Used
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Standard office equipment (computer, phone)
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Coin sorter machine
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Teller Cash Recycler/Sorter
WestStar in an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender race, ethnicity, disability, or veteran status.
