Overview
We are seeking a dedicated and detail-oriented Dental Front Desk Specialist to join our healthcare team. This vital role requires a professional with excellent communication skills, strong administrative capabilities, and a thorough understanding of dental office operations. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient intake, and insurance processing while ensuring a welcoming and efficient office environment. This position offers an opportunity to contribute to high-quality patient care through exceptional front desk support and administrative excellence.
Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures, ensuring a smooth patient experience.
- Manage patient scheduling including scheduling, rescheduling and confirming appts.
- Verify patient insurance coverage, process claims and manage aging claims.
- Collect and review patient documentation, including medical history forms, and consent forms, ensuring accuracy and completeness
- Handle phone communication professionally, providing excellent customer service while addressing patient inquiries about appointments, billing, or insurance.
- Check patients in and out, collect payments, and review treatment estimates
- Confirm appointments and manage recalls and unscheduled treatment to support patient scheduling.
- Support clinic operations by performing clerical tasks such as data entry, typing, filing.
- Uphold clinical confidentiality policies and adhere to all healthcare regulations related to medical records and health information management.
- Assist with intake procedures for new patients and coordinate follow-up appointments as needed.
- Previous dental front office experience preferred(1+year).
- Experience with dental practice software such as eaglesoft, dentrix or similar.Join our team as a Dental Front Desk Specialist where your organizational skills and compassionate approach will directly impact patient satisfaction and operational success!
Pay: $22.00 - $24.00 per hour
Benefits:
- Continuing education credits
- Dental insurance
- Employee discount
- Free parking
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Referral program
Work Location: In person
