Summary: Directly responsible for all operational and administrative areas of the parking facility.
Duties and Responsibilities:
- Responsible for staffing and personnel development, including recruitment, orientation, on-the-job training, and continued growth and development of the employees.
- Ensure that all company policies and procedures are followed in the facility.
- Maintain positive customer relations and addresses customer concerns.
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Oversee the overall parking program in accordance with company expectations.
- Manage preventive maintenance of facility equipment including the proper operation of company equipment.
- Ensure the property is maintained in accordance with company expectations.
- Develop and administer the budgeting and expenses for the facility.
- Attends company meetings, conferences, etc. as instructed.
- Other duties as assigned.
Bachelors Degree from a four-year college or university; or three to five years of related experience and/or training; or equivalent combination of education and experience required
Minimum of 3-5 years of progressive experience and responsibility in a similar role, two of which were holding a supervisory position directing a multifunctional staff required
Facilities management experience in the industry preferred
A valid state drivers license with a current address and acceptable driving record required
Competencies:
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, and property
Knowledge of business and management principles involved in coordination of people and resources
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Competent in conflict and crisis management
Excellent time and project management skills
Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline oriented
Interact effectively with customers, vendors, and employees at all levels of the organization
Desire and drive to be proactive and take ownership of the team and processes
Strong supervisory and leadership skills
Problem analysis and problem resolution at both a strategic and functional level
Knowledge of principles and procedures for personnel recruitment, training, labor relations, and personnel information systems
Proficient with Microsoft Office Suite or related software
Honest and ethical
Bringing others together and trying to reconcile differences
Actively looking for ways to help others
Determining causes of operation errors and deciding what to do about it
Pleasant with others, good-natured, cooperative attitude
Reliable, responsible, and dependable
Knowledge of the structure and content of the English language including the spelling and meaning of words
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
See details at close and far range
See under low-light conditions and in the presence of a glare or bright lighting
See objects or movements of objects to ones side when eyes are looking ahead
Match or detect differences between colors, including shades of color or brightness
Detect the differences between sounds that vary in pitch and loudness
Judge the distance of an object
Know the direction from which a sound originated
Quickly respond to a signal (sound, light, picture) when it appears
Listen to and understand information presented through spoken words
Read and understand information presented in writing
Make repeated movements of the fingers, hands, and wrists
Exert maximum muscle force to lift, push, pull, or carry objects
Keep balance or stay upright when in an unstable position
Make repeated adjustments to the controls of a machine or a vehicle to exact positions
Coordinate 2 or more limbs while sitting, standing, or lying down
Exert muscle force repeatedly or continuously over time
Use muscle force to propel oneself or to throw an object
Use abdominal and lower back muscles to support part of the body repeatedly or continuously over time
Bend, stretch, twist, or reach with body, arms, and/or legs
Travel: Travel is within the U.S.; some overnight travel may be expected +/- 5% of the time.
Work Environment and Physical Requirements: Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be exposed to construction and various weather conditions. The noise level in the work environment may range from moderate to loud. This position is performed inside as well as outside weather conditions. Regularly required to talk or hear. Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. Occasionally lift and move up to 50 pounds.
Please note, this job posting/description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
