Reports To: Store Manager / Assistant Store Manager
Be the Face of Our Company on the Road & In Our Customers’ Homes
Are you dependable, hardworking, and great with people? Do you enjoy staying active, solving problems, and working somewhere every day is different? We’re looking for a Delivery Specialist who takes pride in delivering outstanding customer experiences while helping keep our operations running smoothly.
In this role, you’ll do more than deliver merchandise — you’ll build customer relationships, install products safely, solve problems on the spot, and represent our company with professionalism and care. If you enjoy hands-on work, teamwork, and being part of a fast-paced environment, this could be the perfect fit for you.
What You’ll Do
Deliver & Install Merchandise
- Deliver, install, relocate, and retrieve merchandise safely and professionally
- Ensure all deliveries, service calls, and pickups are completed on schedule
- Handle merchandise with care during loading, transportation, and setup
- Verify products, model numbers, and serial numbers before delivery
- Perform minor repairs and transport items needing major service repairs
- Inspect and refurbish returned merchandise to showroom-ready condition
Provide Excellent Customer Service
- Create positive experiences for customers during every interaction
- Answer calls professionally and assist customers with questions or concerns
- Follow company service standards and customer satisfaction guidelines
- Resolve issues quickly and professionally while maintaining strong communication
Support Store Operations
- Safeguard company property and money collected in the field
- Help receive and organize incoming merchandise
- Keep delivery vehicles and back-room areas clean and organized
- Assist with store maintenance, cleaning, and operational goals
- Support customer growth and revenue-building efforts
- Help with customer order forms and account verifications when needed
What We’re Looking For
- High school diploma, GED, or equivalent experience
- Valid driver’s license with a good driving record
- DOT certification (if required by state law)
- Previous customer service experience preferred
- Ability to lift and carry up to 75 lbs.
- Strong communication and problem-solving skills
- Dependable, organized, and detail-oriented
- Ability to work independently and as part of a team
- Positive attitude and strong work ethic
Why Join Our Team?
- Competitive, fast-paced work environment where no two days are the same
- Opportunity for career growth and advancement
- Team-oriented culture with supportive leadership
- Hands-on work that keeps you active and engaged
- The chance to make a real impact by helping customers every day
- Ongoing training and professional development opportunities
Work Environment
This is an active, hands-on position that takes place in the store, on the road, and inside customer homes. Team members should be comfortable with:
- Frequent standing, walking, bending, lifting, and carrying
- Using hand trucks and moving heavy merchandise safely
- Working in changing indoor and outdoor environments
- Driving in all weather conditions
- Navigating stairs, tight spaces, uneven surfaces, and varying home environments
- Managing multiple responsibilities in a fast-paced setting
- Occasional overtime or travel between store locations as needed
Ready to Get Started?
If you’re motivated, customer-focused, and ready to join a company that values teamwork, professionalism, and growth, apply today and become part of our team.
