Are you passionate about helping others and providing outstanding customer service? Fall River Health Services is seeking a friendly, detail-oriented Emergency Department Registrar to be the welcoming face of our Emergency Department. In this fast-paced role, you'll help patients and families navigate the registration process while ensuring accurate information and providing compassionate support during times when it matters most.
- Welcome patients and visitors with professionalism, compassion, and exceptional customer service.
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Register Emergency Department and outpatient patients accurately and efficiently.
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Verify patient demographics, insurance, and eligibility information.
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Explain registration forms and obtain required signatures.
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Collect co-payments, process patient payments, and provide financial estimates.
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Educate patients on financial assistance options and connect them with available resources.
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Answer incoming phone calls and direct questions to the appropriate department.
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Maintain accurate patient records while ensuring HIPAA compliance.
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Collaborate with providers and coworkers to create a positive patient experience.
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Remain calm and organized while working in a fast-paced emergency department.
At Fall River Health Services, every team member plays an important role in delivering compassionate, high-quality care to our community. We value teamwork, respect, integrity, and service excellence while offering a supportive environment where employees can grow professionally and make a meaningful difference every day.
If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team dedicated to exceptional patient care, we'd love to hear from you! Average pay is $16.79- $20.25 an hour. Will pay more if experience is over 5 years.
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High school diploma or equivalent required.
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Previous customer service, medical office, registration, or healthcare experience preferred.
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Strong communication and computer skills.
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Excellent attention to detail and organizational abilities.
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Ability to multitask and work well under pressure.
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A positive attitude with a commitment to teamwork and outstanding patient care.
