About Us: Valley Office Solutions has been the leading provider of print, copy, and file management systems in the Youngstown area for over 42 years, dedicated to delivering top-notch service and support to our clients. We pride ourselves on our commitment to quality and customer satisfaction.
Job Description: We are seeking a skilled and motivated Printer / Copier Technician to join our team. The ideal candidate will have a strong background in troubleshooting, repairing, and maintaining various types of office equipment or other similar mechanical systems. This role requires excellent technical skills, attention to detail, and a customer-focused attitude. On the job training is provided.
Key Responsibilities:
- Diagnose and repair Printers, Copiers, Scanners, and related business office equipment.
- Perform routine maintenance and preventative care on same.
- Respond to service calls in a timely and professional manner.
- Provide technical support and training to customers on the proper use of Multi Function Printers.
- Maintain accurate records of service calls, repairs, and maintenance activities.
- Keep up-to-date with the latest technology and advancements in the copier industry.
Qualifications:
- High school diploma or equivalent; technical certification or associate degree in electronics or a related field is preferred.
- Proven experience as a copier technician or similar role.
- Strong knowledge of copy machine mechanics and electronics.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively.
- Strong communication and customer service skills.
- Experience setting up print drivers on common desktop computer operating systems is highly valuable.
- Previous experience in a technology support role is a bonus.
- Valid driver's license and reliable transportation.
Benefits:
- Competitive salary based on experience.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Friendly and supportive work environment.
- Growth opportunities into IT work.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
Application Question(s):
- Can you pass a hair follicle drug test?
Education:
- High school or equivalent (Required)
Language:
Shift availability:
Ability to Commute:
- Youngstown, OH 44514 (Required)
Work Location: In person
