Knowledge/Skills/Abilities:
Knowledge of staff development and supervision principles.
Knowledge of department operations, policies and procedures, applicable laws and regulations.
Knowledge of software application programs, database management, and accounting principles.
Ability to conduct research and perform quantitative quality assurance reviews, resolve operational problems, and prepare required reports.
Ability to plan, organize and coordinate activities, resources, and materials associated with the needs of the department or program.
Ability to plan and direct the work of others.
