Stor-N-Lock Self Storage — a dynamic, growing leader with 24 state-of-the-art facilities across the western U.S. — is seeking an exceptional Store Manager for our Aurora, CO location. We're on the hunt for proactive, high-performing leaders who genuinely love their work, take full ownership of results, and thrive on driving sales, delighting customers, and maintaining top-tier operations.
This isn't your typical retail job. Our managers have engaging days blending high-energy sales, customer relationship building, hands-on facility management, and the strive to make the business successful. If you're energized by hitting targets, solving problems creatively, exceeding expectations, and seeing your direct impact on occupancy, revenue, and team success, you'll love being part of Stor-N-Lock.
Join a company culture built on integrity, innovation, teamwork, and rewarding high achievers — where top performers are celebrated and supported.
Responsibilities
Successful Store Managers achieve financial objectives by:
- Managing cash with precision and balancing receipts, conducting collection efforts, posting payments and processing daily bank deposits accurately and timely as well as maintaining accurate records.
- As a Store Manager you’ll oversee assistant managers to maximize property performance. Showing and leasing self-storage and parking spaces.
- You will handle customer inquiries (whether by telephone or in person)
- You will have the opportunity to recommend and implement aggressive off-site marketing programs based on competitor information and your own great ideas.
- Our Store Managers consistently provide excellent customer service by welcoming customers in a friendly and professional manner.
- Our customers are what makes our business possible. You will get to build a dedicated customer base by providing great custKey Responsibilities
Lead with energy, initiative, and a focus on excellence:
- Sales & Revenue Mastery: Proactively tour/show units, close rentals, upsell premium merchandise (boxes, locks, packing supplies), convert leads, and consistently hit or exceed occupancy and revenue goals.
- Prime Opportunity: Lead a brand-new, modern facility in vibrant Salt Lake City, in a growing industry.
- Customer WOW Experience: Build authentic relationships, uncover storage needs, provide tailored solutions, deliver outstanding service, resolve issues swiftly, and turn one-time customers into loyal advocates.
- Financial Precision: Handle transactions accurately, balance daily receipts, process deposits, manage collections, control delinquencies, and maintain impeccable records using industry leading software.
- Facility Excellence: Dedicate significant time outdoors to inspections, cleaning (sweeping, mopping, unit prep), light maintenance (light bulbs, lock checks), and ensuring the property is spotless, secure, and welcoming (curb appeal is huge!)
- Team Leadership & Development: Supervise and mentor assistant managers/staff, train for success, foster collaboration, and build a high-performing team.
- Growth & Marketing Initiative: Analyze competitors and drive innovative ideas to boost traffic and performance.
- Operational Independence: Manage daily operations with minimal supervision while upholding company standards and contributing to team goals.
Qualifications for High Achievers
- Proven Experience: 2+ years in sales and/or customer service; prior leadership/supervisory experience strongly preferred (retail, hospitality, restaurant, property management, or self-storage backgrounds welcome).
- Sales & People Skills: Outgoing, energetic, adaptable; exceptional at building rapport, closing deals, handling diverse personalities, and exceeding expectations.
- Self-Starter Mindset: Highly proactive, initiative-driven, problem-solving leader who performs at a high level independently and thrives on accountability.
- Practical Abilities: Proficient with computers/POS/software; comfortable with physical work and lifting up to 50 lbs; detail-oriented with strong organizational skills.
- Education & Essentials: High school diploma or GED required; college education a plus. Valid driver's license and reliable transportation. No smoking on property and no pets.
- Preferred Edge: Self-storage, multi-unit retail, or similar experience — but passion and potential matter most.
- Spanish speaking a plus
Competitive Compensation & Benefits
- Performance-Driven Pay: Base hourly + bonuses/commissions based on key metrics (occupancy, sales volume, collections, etc.) — designed to reward and motivate top performers.
- Health Insurance Compensation
- IRA Program with Company Match
- Paid Vacation & Sick Leave
- Employee Discounts on storage units and retail merchandise
- Positive, High-Energy Culture with advancement opportunities in a stable, expanding company (47 years and counting!)
If you're a passionate, results-focused professional who loves taking charge, delivering exceptional experiences, and being part of a winning team — and you're excited to love your job — apply now!
Benefits
- Salary and performance bonuses
- Health insurance compensation
- IRA program with company match
- Paid vacation and sick leave
- A rewarding work environment
- Great company culture
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Property management: 4 years (Required)
- Customer service: 5 years (Required)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
