Job Description
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Morton, United States location (11 E. Jackson St.). As an Assistant Manager, you will play a vital role in driving the success of our store operations while fostering a collaborative and supportive environment for both employees and customers. This position offers the opportunity to develop your leadership skills, make a meaningful impact on daily operations, and contribute to our organization's growth and success.
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Lead and manage store operations during assigned shifts, ensuring efficiency, quality, and adherence to company standards
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Supervise, train, and motivate team members while providing constructive feedback and support for their professional development
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Interact professionally and courteously with customers, addressing inquiries and concerns with empathy and a customer-focused approach
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Handle cash management, including processing transactions, reconciling registers, and maintaining accurate financial records
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Answer phones, take orders, and manage customer communications in a friendly and efficient manner
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Maintain a clean, organized, and safe store environment by overseeing cleaning duties and operational standards
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Assist with inventory management, stock rotation, and supply ordering as needed
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Resolve conflicts and challenges with a decisive yet collaborative approach
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Communicate transparently with management regarding operational issues, employee performance, and customer feedback
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Perform physical tasks including lifting up to 25 pounds and standing for extended periods
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Analyze store performance metrics and identify opportunities for improvement and growth
Qualifications
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Proven leadership and team management experience in a fast-paced retail or food service environment
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Strong math and problem-solving skills with the ability to handle financial transactions accurately
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Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse teams
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Demonstrated customer service excellence and a genuine commitment to customer satisfaction
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Reliable, responsible, and detail-oriented with strong organizational and time management abilities
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Ability to multitask, prioritize effectively, and remain calm under pressure
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Proficiency in cash handling and money management
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Physical capability to lift up to 25 pounds regularly and stand for extended periods
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Friendly demeanor, positive attitude, and genuine enthusiasm for supporting team members
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Ability to work flexible schedules, including evenings, weekends, and holidays as needed
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Experience with point-of-sale (POS) systems and basic computer skills (preferred)
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Conflict resolution and problem-solving abilities with a collaborative mindset
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Willingness to learn and adapt to new processes and technologies
Additional Information
All your information will be kept confidential according to EEO guidelines.
