New Challenges, Inc. provides support for individuals with intellectual disabilities, mental health diagnosis & brain injuries in the south and east metro area. We are seeking an experienced Area Director to oversee our 245D HCBS programs throughout the metro area. This role ensures high-quality, person-centered services while maintaining full compliance with MN DHS 245D regulations. This position is in person, not remote.
Responsibilities
- Lead and support Program Directors/Designated Managers and staff teams
- Ensure compliance with 245D licensing standards and DHS requirements
- Ongoing maintain a caseload/supervision of 3 locations, additional locations as needed
- Monitor service quality, documentation, and outcomes for persons served
- Manage budgets, staffing, and program performance
- Support/lead audits, licensing reviews, and quality improvement efforts
- Monitor compliance with 245D licensing requirements and internal policy and procedures
- Provide ongoing and emergency service oversight/compliance of licensed locations & services (may include evening and weekend support as emergency incidents occur)
- Implement quality operational reviews
- Provide Administrator results from internal reviews, including recommended improvements
- Participate/lead state licensing reviews and audits of services provided
- Conduct and/or review internal investigations involving alleged abuse and/or neglect
- Complete Program Director/Designated Manager and direct care responsibilities as needed
Qualifications
- Bachelor’s degree in Human Services or related field
- 10+ years of leadership experience in 245D or HCBS programs as a Designated Manager
- Extensive knowledge of MN 245D rules and regulations
- Experience managing multiple sites
- Valid driver’s license
Join our organization as an Area Director to lead impactful programs that transform lives through compassionate care, spiritual support, and dedicated leadership!
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
