About Aspire Neuropsychological Services
At Aspire, we believe everyone deserves the chance to live an emotionally healthy life. Our mission is simple: to guide clients through life's challenges with compassion, insight, and expert care. We are passionate about breaking down the stigma surrounding mental health and fostering a culture of awareness, acceptance, and growth.
We proudly serve children, teens, and adults through a wide range of services, including therapy, neuropsychological and psychological testing, and specialized evaluations for Autism Spectrum Disorder (ASD), ADHD, learning differences, and more.
Why You'll Love Working Here
- Be part of a small, women-led private practice where your contributions matter.
- Join a supportive, collaborative team that values open communication and fresh ideas.
- Work in a positive, inclusive environment that celebrates diversity and individuality.
- Enjoy growth opportunities as Aspire continues to expand.
- Work alongside a dedicated team focused on improving the lives of children, adults, and families.
If you thrive in a role where you can take initiative, work independently without micromanagement, and still feel the strength of a team behind you, this is the place for you.
Your Role: Patient Referral Coordinator
As our Patient Referral Coordinator, you will play a critical role in ensuring patients have a seamless experience from referral through scheduling and intake. You will serve as a liaison between patients, referral sources, insurance companies, and clinical staff to ensure referrals are processed accurately and efficiently.
What You'll DoReferral & Intake Coordination
- Receive, review, and process incoming patient referrals.
- Verify referral information for accuracy and completeness.
- Contact patients to discuss services, scheduling, and next steps.
- Coordinate intake appointments and maintain referral tracking systems.
- Follow up on missing documentation and outstanding referrals.
Patient & Provider Communication
- Provide exceptional customer service in both English and Spanish.
- Coordinate communication between patients, providers, schools, physicians, and clinical staff.
- Maintain professionalism and empathy when working with families seeking services.
Administrative Support
- Maintain accurate patient records and referral documentation.
- Upload, scan, and organize medical records and reports.
- Assist with incoming calls, emails, faxing, and general office support.
- Ensure compliance with HIPAA and confidentiality requirements.
- Keep the office organized, professional, and patient-ready.
Experience
- Minimum of 2 years of medical office, referral coordination, scheduling, insurance verification, or healthcare administrative experience preferred.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 403(b)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
