Maintenance Director
Summary of Position
The Maintenance Director plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to assist in supervising the daily activities of the Maintenance Department in accordance with current federal, state, and local standards, guidelines and regulations governing our facility, and as may be directed by the Executive Director to assure that our facility is maintained in a safe and comfortable manner.
Essential Job Functions
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Plan, organize, implement, evaluate and direct maintenance functions as well as its programs and activities, in accordance with all current rules and regulations.
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Create and maintain procedures that ensure daily maintenance tasks are executed properly by all department personnel.
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Conduct regular safety meetings, with designated team members to ensure safety procedures are followed and trained within the community. Manage the safety log and communicate focus areas to community Directors and the Executive Director.
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Supervise safety and fire protection and prevention programs by inspecting work areas and equipment to ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.
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Prepare and manage the work assignments and work schedules for department personnel.
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Manage the orientation and onboarding for all department staff, if applicable.
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Perform administrative duties, e.g., update the maintenance tracking system, complete spend down sheets, reports and evaluations.
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Maintain a complete preventative maintenance program for all equipment. e.g., mechanicals, plumbing, electrical, generator, fire extinguishers, fire panel, and life safety equipment.
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Obtain/maintain material safety data sheets (MSDSs) for hazardous chemicals in the Maintenance Department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
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Ensure that established infection control and universal precautions policies and procedures are followed by all department team members.
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Confirm the physical aspects of the apartment/unit meets company standards and applicable laws.
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Diagnose problems, make repairs, track accomplishments and follow-up with progress and completion.
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Confirm unoccupied apartments/units are ready for occupancy.
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Ensure that services performed by outside vendors are properly completed/supervised in accordance with contracts/work orders.
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If applicable, may supervise, manage, train team members on, and at times, perform the following work: as-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other activities as necessary within the confines of any applicable licensing requirements.
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Repair of concrete steps, patios, fencing, and signage as needed.
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Timely completion of appropriate apartment/unit make ready procedures for move-ins.
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Daily maintenance of grounds and common areas (including but not limited to) all lighting, snow removal (if applicable), trash removal and vehicle maintenance.
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Snow and ice removal (if applicable) e.g., snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking areas and common spaces.
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Troubleshooting and performing correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable (pool equipment maintenance requires proper certification).
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Perform or delegate scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, including boilers, hot water heaters, lawn equipment and other vehicles.
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Responsible for material control and efficient utilization of maintenance equipment.
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Keep accurate records regarding preventative maintenance, service requests, and inventories (e.g., invoices and service requests).
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Periodically inspect all resident occupied or unoccupied apartments/units, buildings, and common areas; perform repairs and other duties as necessary or requested.
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Remain informed on changing building codes and discuss the possible impact to the community with the Executive Director.
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Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
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Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Administrator.
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Ensure the department operates within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times.
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Assist in the recruitment, interviewing, and selection of new team members.
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Determine staffing requirements and work schedules necessary to meet the community’s needs.
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Assist in staff development. Formally and informally monitor performance of personnel and ensure adjustments/corrections are made by using coaching, counseling, and discipline methods.
- Perform other essential job-related duties as assigned.
Knowledge and Critical Skills
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Be able to make independent decisions and follow instructions.
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Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
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Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
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Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
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Comply with all industry Fair Housing rules and regulations.
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Knowledgeable in building codes and safety regulations.
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Basic computer skills.
Education and Experience
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Must meet all applicable state and federal requirements for this position.
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High School Diploma or its equivalent.
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Five or more years of prior experience in general maintenance or a combination of education and experience required.
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Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
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Minimum of two or more years of previous supervisor experience preferred.
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Must be licensed in accordance with current applicable standards, codes, labor laws, etc. (e.g. Boilers License, HVAC, Electric, Journeyman, Pool Operator's License, and EPA Certification, if applicable to community).
Supervisory Responsibility
The Maintenance Director may supervise department team members.
Working Conditions and Physical Demands
Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
Physical Requirements - The Physical activities of this position involve:
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Prolonged periods of standing and walking the property
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Must be able to lift, carry push or pull up to 50 pounds at times
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Must be physically able to operate a variety of machinery and equipment including computers, copiers, farm equipment, trades equipment, heavy equipment, various hand tools, etc.
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Being able to bend, stoop, kneel, climb, and twist body
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May be necessary to assist in the evacuation of residents during emergency situations.
Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:
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Executes tasks independently
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Ability to express yourself clearly and effectively
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General computer literacy
Environmental Requirements - An individual in this position may be exposed to:
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Exposure to variable temperatures and conditions
Other Requirements -
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Ability to be on call in cases of emergency
Platinum Service®
Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.
Conclusion
All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Acknowledgement
I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.
By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.
Requirements:
Riverside Health & Rehabilitation, a 72-bed skilled nursing community, has served the Missoula community since 1988. Here, team members serve a range of lifestyles and care levels, including rehabilitation and long-term care. We take pride in delivering Platinum Service®, our commitment to put residents and their families at the heart of everything we do. Join our team and come see why our team members consistently place Riverside Health & Rehabilitation above other communities as a great place to work.
Enjoy the total rewards of competitive pay plus benefits centered on you while performing meaningful work.
Compensation: Up to $28/hr based on experience