Front Desk / Medical Assistant – Full-Time
Modern Pain Management / Modern Regenerative Institute – Libertyville, IL
Modern Pain Management and Modern Regenerative Institute are seeking a dependable, professional, and motivated Front Desk / Medical Assistant to join our growing medical practice.
This is a full-time hybrid position combining front desk responsibilities, administrative duties, and hands-on medical assisting. We are looking for someone who is comfortable interacting with patients, highly organized, and willing to cross-train in both the administrative and clinical aspects of the practice.
Responsibilities
Front Desk & Administrative
- Greet patients and provide a welcoming, professional experience
- Answer and manage incoming phone calls
- Schedule and confirm patient appointments
- Check patients in and out
- Verify and update patient demographic and insurance information
- Collect copays and patient payments
- Scan, upload, and organize medical records
- Assist with referrals, medical records requests, and other administrative tasks
- Maintain accurate documentation within the electronic medical record (EMR)
- Help maintain an organized and efficient office
Medical Assistant / Clinical
- Room patients and obtain vital signs
- Review and update medications, allergies, and medical history
- Document patient information accurately in the EMR
- Prepare examination and procedure rooms
- Set up supplies and equipment for office-based procedures
- Assist the physician during procedures
- Perform phlebotomy/blood draws
- Clean and restock examination and procedure rooms
- Follow infection-control and patient-safety protocols
- Provide additional clinical assistance as directed by the physician
Required Skills & Qualifications
- Prior experience working in a medical office or healthcare setting preferred
- Experience using an electronic medical record (EMR/EHR) system
- Phlebotomy skills and experience performing blood draws preferred
- Comfortable assisting physicians with office-based procedures
- Strong computer and data-entry skills
- Excellent communication and customer-service skills
- Professional and friendly demeanor
- Strong attention to detail and organizational skills
- Ability to multitask and transition between front-office and clinical responsibilities
- Dependable, punctual, and able to work effectively as part of a small team
- Willingness to learn and take on additional responsibilities as the practice grows
Ideal Candidate
The ideal candidate enjoys both patient-facing administrative work and hands-on clinical responsibilities. We are looking for someone who takes initiative, learns quickly, pays attention to detail, and is comfortable working in a growing physician practice where team members may assist in multiple areas.
Job Type: Full-time
Work Location: In person – Libertyville, Illinois
Pay: $19.00 - $22.00 per hour
Benefits:
- On-the-job training
- Opportunities for advancement
Work Location: In person
