Sales Specialist
Gowan Seed is a commercial vegetable seed distributor committed to providing high-quality products and exceptional service.
Key Responsibilities
Sales Team Support
-Process customer orders for assigned sales representatives via phone and email
-Communicate proactively with the Sales Team regarding order status, inventory availability, and shipments
-Prepare and distribute sales reports as requested to support sales planning and forecasting
-Maintain accurate customer and sales records to ensure reliable reporting and sales activity tracking
-Perform additional administrative and operational tasks as needed to support the Sales Team and overall business operations
Customer Service & Order Management
-Answer incoming calls and provide friendly, professional customer service for orders and general inquiries
-Track customer orders from entry through invoicing to ensure accuracy, completeness, and timely fulfillment
-Follow up with customers regarding payments and waivers
-Maintain up-to-date customer records, including addresses, pricing, and sales history
Seed Ordering, Suppliers & Inventory
-Monitor inventory levels and place seed orders as needed to maintain product availability
-Communicate with suppliers regarding seed availability, order status, and delivery timelines
-Coordinate seed transfers between locations as required
-Place seed orders and coordinate with other Sales Coordinators to meet supplier minimums while avoiding duplicate purchases
-Track booking amounts and confirm whether orders are booked/contracted or fulfilled as spot purchases
-Process seed reclasses, including changes to treatment, pelleting, or priming that impact cost and part numbers
Qualifications
-3-5 years of experience in sales support or related role
-Strong written and verbal communication skills
-Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
-Ability to work independently and manage multiple tasks efficiently
-Strong attention to detail and excellent organizational skills
Schedule
-Work Hours: Monday–Friday, 8:00 AM–4:30 PM (includes a 30-minute lunch break)
Pay: $52,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
