Job Overview
We are seeking experienced Debt Collectors with charged-off accounts to join our team. The ideal candidate will be responsible for managing accounts and ensuring timely collection of outstanding debts. This role requires strong communication skills, a solid understanding of financial processes, and the ability to maintain professionalism while interacting with consumers.
Duties
- Contact consumers via phone and email to collect outstanding debts while maintaining a professional demeanor.
- Meet monthly cuotas.
- Review account information and perform account analysis to determine the best approach for collection.
- Maintain detailed records of communications with clients and update account statuses accordingly.
- Collaborate with team members to develop strategies for revenue cycle management and improve collection rates.
- Provide excellent phone etiquette during all interactions, while pursuing collections.
- Stay informed about industry trends and best practices in debt collections.
Qualifications
- Bilingual needed (Spanish) not required
- 1 year experience in debt collection is preferred.
- Ability to analyze accounts effectively and identify potential issues or discrepancies.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work independently as well as collaboratively within a team environment.
- High level of professionalism, integrity, and attention to detail.
Join our team as a Debt Collector where your skills will contribute significantly to our success!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
