Job Title: Mental Health Care Navigator and Prison Educator
Position Reports To: Program Manager
Classification: Part-time, non-exempt (20–25 hours/week)
Location: In-person (Lancaster, PA & Lebanon, PA)
Purpose of Position
The Mental Health Care Navigator and Prison Educator supports community members navigating the mental health system and connects them to appropriate resources. This position provides one-on-one and group support focused on problem-solving, action planning, skill-building, and linkage to services. Additionally, the role delivers mental health education and facilitates support groups for incarcerated individuals to promote wellness, resource connection, and continuity of support post-release.
Duties and Responsibilities
- Consumer Supports – Community
- Provide mental health system navigation for community members seeking support and resources.
- Connect consumers with external providers based on specific needs.
- Provide ongoing support throughout the process of obtaining and receiving services.
- Engage and collaborate with county staff and local mental health providers.
Consumer Supports – Prison
- Facilitate support groups for incarcerated individuals at the Lebanon County Correctional Facility.
- Facilitate educational groups using approved curricula.
- Provide direct support for incarcerated individuals regarding mental health and wellness needs.
- Serve on committees supporting mental health services for justice-involved populations.
- Provide resources, advocacy, and 1-on-1 support for individuals post-release.
- Connect consumers with external providers based on specific needs.
- Provide ongoing support throughout the process of obtaining and receiving services.
- Engage and collaborate with county staff and local mental health providers.
Expectations
- Maintain consumer confidentiality consistent with MHA policies.
- Maintain accurate and timely case, file, and program records.
- Adhere to all agency documentation and reporting requirements.
- Represent the agency professionally on assigned community committees and coalitions.
- Promote program awareness and community engagement.
- Effectively manage time to fulfill all job responsibilities.
- Conduct service evaluations to measure program impact.
- Participate in supervision, required trainings, and agency activities.
- Attend biweekly, in-person team meetings at the Lancaster office location.
- Successfully complete the Lebanon County Correctional Facility vendor training.
Qualifications & Requirements
- Education: Bachelor’s degree in psychology, social work, education, or a directly related human services field preferred. Associate degree accepted with a minimum of 2 years of direct experience working with incarcerated populations.
- Language: Bilingual (English/Spanish) preferred.
- Licensure: Valid Driver's License required.
- Commute: Ability to reliably commute to both Lancaster, PA, and Lebanon, PA.
Note: Mental Health America of Lancaster-Lebanon Counties is a dynamic organization that adapts to best meet community needs. We seek candidates who are flexible, adaptable, and responsive.
Pay: From $18.00 per hour
Benefits:
Education:
Location:
- Lancaster, PA 17601 (Preferred)
Ability to Commute:
- Lancaster, PA 17601 (Preferred)
Work Location: In person
