Overview:
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
Responsibilities:
- Set up food runner station according to Terranea’s standards
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Accurately reads tickets for special preparations/allergies
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Run food orders from kitchen to guest’s seat
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Consistently keep the pool organized and clean
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Help pick up soiled plates and beverages, and place into bus tubs
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Ensure full bus tubs get brought back into service area
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Maintain cleanliness of work areas, storage, towels, throughout the day
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Complete closing duties, including requisitioning items
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Ensure uniform and personal appearance are clean and professional
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Acknowledge all guests according to company standards
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Anticipate and address guests` service needs
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Speak with team members and guests using clear and professional language
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Ensure adherence to quality expectations and standards
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Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
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Perform other reasonable job duties as requested by Supervisors
Additional Duties & Responsibilities:
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Adhere to departmental policies and procedures
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Effectively communicate with peers, management, line and front of the house employees
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Be responsible for the cleanliness of the immediate work area as well as the general property
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Be courteous to all guests and coworkers
Qualifications:
- Energetic, enthusiastic and motivational individual
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Must be able to speak and comprehend English
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Ability to implement and uphold service standards
- Ability to work under variable temperature conditions (or extreme heat or cold).
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Ability to prioritize and organize work assignments
- Ability to interact with all associates and guests of the resort
- Must be able to stand or walk for long periods of time
Experience, Education, & Licensure:
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High School diploma preferred
- Must possess valid Food Handler’s card
Compensation
Base Pay Start Rate: $16.90/ hr
