Are you a 2X'er?! That’s what we call our teammates that get satisfaction out of naturally and happily achieving more things than most. This is the foundation of our culture and it’s how we build teams and allow our employees to create better advancement opportunities for themselves. If you are this person, we want you to join a group of other "go getters" and experience a career, that starts with a job, where you are evaluated and rewarded!
WHY WORK FOR WCW?
- Grocery savings (All of our employees get savings on EVERYTHING we carry)
- Flexible schedule (If you need a day off, we try our best to accommodate)
- Full benefit package available (Health, dental, and vision)
- Life insurance offered to ALL employees ($25,000 free of charge)
- 401K plan available (ask for details)
- Family owned company (And we make sure it feels that way)!
- Promotion from within (Opportunities are ALWAYS available to those who are committed and engaged)
- Shoes for Crews ($50 credit every year for new “kicks”)
ATTITUDES AND BEHAVIORS
- Achievement: working towards expected results and exceed customer expectations
- Cheerful: Come to work happy (it’s contagious)
- Fun: “Have fun ‘Wowing’ Chefs.”
- Dependable, Trustworthy, and Responsible (We all depend on each other)
**Responsibilities:**
**Job Summary:**
Join our dynamic team! The Dock/Will Call team member role at What Chefs Want acts as a support role in overseeing the on the ground operations, equipment, and regional routes of the drivers ("Route Managers"). The Dock/Will Call team member supports management of the processes and procedures of the warehouse to ensure delivery of goods and services daily to customers with an emphasis on invoice accuracy. In addition, the Dock/Will Call team member manages Will Call orders, RMA inventory in the warehouse and oversees put away of all returns as well as recording all dumps, increasing efficiency and reducing costs. Furthermore, the Dock/Will Call team member understands the responsibilities and procedures of the Route Managers; able to effectively manage the driver fleet upon return and help with any discrepancies as needed.
The Dock/Will Call team member creates value for our company by using the resources available to keep costs associated with transportation and returned inventory contained. The Dock/Will Call team member creates value for our customers by promoting What Chefs Want culture throughout the driver fleet and ensuring that issues are addressed in a timely manner to satisfy our customers. An effective Dock/Will Call team member balances the demands of the job, feedback from route managers, and ever-evolving priorities to promote a culture of engaged drivers who further promote What Chefs Want culture in their interactions with customers
Managing Route Managers/Personnel
- - Thorough understanding of team operations to offer input in decision making
- - Assists Route Managers with returns
- - Communicate with route managers including follow-ups with all RMA’s and other truck/traffic issues
- - Delegates end of shift duties to Route Managers
- - Understands the job responsibilities of the Dispatch Manager
- - Establish expectations for employee conduct and performance when it comes to inventory handling procedures
- - Creating an effective, safe work environment for all by promoting company values in word and action
Manage Company Fleet Equipment
- - Report all communicated issues in equipment/truck maintenance to appropriate channels
- - Using available resources to identify needs of facility, personnel, and equipment to accomplish necessary operational tasks
- - Ensures trucks are cleaned, parked in correct area, lights are off and keys are turned in
- - Ensures all totes are returned and clean before being put away; Maintains accountability of all totes daily
- - Assists in management of truck and customer keys
- - Assists in management of route manager phones
Manages Return Inventory/Dumps
- -Establish expectations for employee conduct and performance when it comes to inventory handling procedures
- -Ensure all meat/seafood is properly checked in and if necessary, removed from invoice
-Oversees all returns get put in the correct location/dumped; Records all dumps
- -Check in all RMA’s after every trip
- -Organizes returns pallet against load arrival for transfer
- -Complete checklist and make any notes for the Dispatch Manager
**Skills Desired**
- Employment History in Related Field/Demonstrable history of responsibility; or equivalent work experience
- Knowledge/Job Specific Competencies
- Knowledge of/Experience in warehousing/food
- Excellent communication skills (verbal and written; professional and personal)
- Excel at identifying and balancing competing priorities
- Computer skills: typing proficiency, Excel, and Produce Pro and Outlook after training
PHYSICAL DEMANDS OF POSITION
- Be able to stand for 8-10 hours per shift
- Lift up to 50 lbs frequently
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 50 pounds, occasionally lift and/or move objects that weigh more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.OTHER
- Creation Gardens is distributor of produce, meat, gourmet items and paper products. We are an EOP offering a full benefit package including medical, dental, and vacation.
- Primaries only please apply.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Warehouse distribution: 2 years (Required)
Shift availability:
Ability to Relocate:
- Jacksonville, FL 32209: Relocate before starting work (Required)
Work Location: In person
