Sales Administrative Assistant
Location: Wixom, MI
Pay Rate: $28.00$30.00/hour
Schedule: Full-time
Position Type: Long-term Contract
Benefits: Comprehensive benefits package available
Position Overview
We are seeking a detail-oriented Sales Assistant to join our team in Wixom, MI. In this role, you will support the sales team by processing customer orders, maintaining accurate records, and serving as a primary point of contact for customers and internal departments. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where accuracy and communication are essential.
Key Responsibilities
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Provide outstanding customer support by responding to inquiries via phone, email, and online platforms.
- Process customer orders accurately while verifying order and shipping details.
- Communicate with customers, vendors, and internal teams regarding order status and updates.
- Maintain accurate customer records, order history, and account information within CRM and ERP systems.
- Coordinate with sales, logistics, production, and accounting teams to resolve order discrepancies, shipping delays, and product-related issues.
- Develop and maintain a working knowledge of company products, specifications, and pricing.
- Perform general administrative duties, including document preparation, filing, and database maintenance.
- Assist with additional projects and responsibilities as assigned.
Required Qualifications
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High school diploma or equivalent.
- Excellent verbal and written communication skills with a strong customer service mindset.
- Strong attention to detail and organizational skills.
- Experience using CRM and ERP systems.
- Previous experience with SAP or SAP S/4HANA.
- Proficiency with Microsoft Office Suite.
- Excellent time management skills with the ability to prioritize multiple tasks.
- Strong problem-solving skills and the ability to work collaboratively across departments.
- Ability to work independently with minimal supervision.
Preferred Qualifications
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Previous experience in sales support, customer service, or order entry.
- Experience within the automotive supply or manufacturing industry.
Physical Requirements
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Ability to lift up to 20 pounds without assistance.
- Ability to sit, stand, and perform repetitive motions for extended periods.
- Regular, reliable attendance is an essential function of this position.
How to Apply for This Job:
To apply for this position, please follow these steps: Apply for this job with your current resume. Well get back to you the same day with some feedback on your application. Next youll be invited to an online screening conversation so we can go over the job requirements together and you can ask questions. After this stage well give you more feedback on your application and select the candidates to move forward in the process. Typically steps 1 to 4 takes less than 24 hours.
EOE (including Disability/Veterans)
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