Description:
Primary Job Duties:
- Execute all of the job duties of the fun department positions
- Ability to resolve larger guest service issues and manage on shift guest service standards
- Manage on shift labor efficiency and safety standards
- Coordinate/supervise training of new hires
- Assist with follow up on error reporting for down games, equipment, attractions, etc.
- Assist with maintaining on shift display levels of merchandise and redemption store
- Assist with team member scheduling per labor templates
- Assist with coordinating periodic deep cleaning and enforcing opening/closing procedures
- Assist with managing shift operations (cash control, safety, quality control, etc.)
- Assist as needed in other areas as requested by a manager
- Maintain uniform standards and a professional appearance
Requirements:
Physical Requirements:
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
- Must be comfortable climbing on a ladder
Special Requirements:
- Must be at least 18 years old
- Obtain training certification per company policy
- Must possess a valid TABC or other legal license to sell/serve alcohol per local code
Standard Company Expectations:
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains appearance and/or uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
