Important:
This is a full-time, on-site position based in Springfield, Oregon. Remote, hybrid, part-time, contract, and relocation candidates will not be considered.
Applicants must currently reside within a reasonable commuting distance of Springfield, Oregon.
About IEQ Technology
IEQ Technology has been proudly serving clients for over 15 years. Based in Springfield, Oregon, we provide managed IT services, cloud solutions, cybersecurity, custom software development, consulting, and technical project management services to businesses, educational institutions, and government organizations throughout Springfield, Eugene, Oregon, the United States, and around the world.
We are seeking a Technical Project Coordinator / Executive Support professional to work directly with the President and engineering team. This position is ideal for someone who enjoys technology, solving problems, organizing projects, researching solutions, creating documentation, and helping technical teams succeed.
This is not a traditional Executive Assistant position.
The successful candidate will become involved in nearly every aspect of our technical operations by helping coordinate projects, organize information, communicate with clients and engineers, create technical documentation, research technology solutions, and ensure projects continue moving forward.
The ideal candidate has experience working in a technology company, managed IT services (MSP), software development environment, IT department, or another technically focused business.
Primary Responsibilities
- Coordinate technical projects from planning through completion.
- Organize and maintain Asana and Jira projects.
- Monitor project status and identify stalled tasks, blockers, and follow-up items.
- Report project status and outstanding issues directly to the President.
- Coordinate communication between clients, engineers, programmers, vendors, and project managers.
- Research and evaluate hardware, software, cloud services, and technology solutions, then summarize findings and recommendations.
- Assist with writing Statements of Work (SOWs), proposals, and project documentation.
- Create and maintain technical documentation, standard operating procedures (SOPs), and knowledge base articles.
- Organize and maintain SharePoint sites, document libraries, pages, and project documentation.
- Navigate Microsoft 365, SharePoint, and Active Directory to locate information needed to support projects.
- Take detailed technical meeting notes and track action items through completion.
- Help organize project schedules, priorities, deliverables, and workflow.
- Assist with requirements gathering, quality assurance activities, and project planning.
- Identify project risks, dependencies, and lingering issues before they become problems.
- Assist with technical research and business analysis to support company growth and client success.
- Work closely with the President on special projects and strategic initiatives
What We’re Looking For
- Highly organized and detail oriented.
- Strong written and verbal communication skills.
- Comfortable working in a technology-driven environment.
- Able to quickly learn new software and technical concepts.
- Independent problem solver who enjoys figuring things out.
- Comfortable working directly with engineers, programmers, project managers, and clients.
- Able to manage multiple priorities with minimal supervision.
- Professional, dependable, and customer focused.
- Naturally curious and willing to continually learn.
Desired Experience
The ideal candidate will have experience with several of the following:
- Microsoft 365
- SharePoint
- Active Directory
- Jira
- Asana
- Technical documentation
- Technical project coordination
- Managed IT Services (MSP)
- IT consulting
- Networking fundamentals
- Software development environments
- Customer-facing technical support
We’re looking for someone who can hit the ground running. The ideal candidate already has experience working in a technology-focused environment, is comfortable learning our systems quickly, and can begin contributing to projects with minimal supervision.
What Success Looks Like
The successful candidate will quickly become a trusted member of the IEQ team who can independently manage technical project coordination, maintain documentation, organize Jira and Asana projects, communicate effectively with clients and technical staff, and help drive projects from planning through completion.
We’re looking for someone who takes ownership, follows through, solves problems, and consistently looks for ways to improve project execution and operational efficiency.
Why Join IEQ Technology?
You’ll work directly with company leadership and play an active role in helping shape the future of a growing technology company. Every day brings new challenges, opportunities to learn, and the chance to work with talented engineers, programmers, project managers, and clients on a wide variety of technologies and projects.
If you’re looking for a position where you can combine technology, organization, project coordination, documentation, research, and problem solving into a long-term career, we’d love to hear from you.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of Technical Project Coordination experience do you have?
- How many years of professional written communications and documentation experience do you have?
- How many years of experience do you have working in an IT department, Managed IT Services (MSP), software development, or technology services environment?
- How many years of conducting technical or business research experience do you have?
- How many years of experience do you have using Microsoft 365?
- How many years of experience do you have using Microsoft SharePoint?
- How many years of experience do you have using Microsoft Active Directory?
- How many years of experience do you have using Jira?
- How many years of experience do you have using Asana?
Location:
- Springfield, OR 97477 (Preferred)
Ability to Commute:
- Springfield, OR 97477 (Required)
Work Location: In person
