Safety - Knowledge of occupational hazards, safety precautions, and safety regulations related to
effective animal handling and other work related precautions. Knowledge of proper sanitation for
animal housing, chemical hazards and general welfare precautions necessary when working with
animals.
Customer Service - Considerable knowledge of principles and processes for providing customer
service. This includes setting and meeting quality standards for services, and evaluation of
customer satisfaction.
REQUIRED SKILLS
Judgement/Decision Making – Uses logic and reasoning to understand, analyze, and evaluate
situations and exercise good judgment to make appropriate decisions.
Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with employees, managers, and representatives from other departments and organizations.
Computer Skills – Utilizes a personal computer with word processing, spreadsheet and related
software with reasonable speed and accuracy.
REQUIRED ABILITIES
Communication – Excellent ability to communicate complex ideas and proposals effectively so
others will understand to include preparation of reports, agendas, and policies. Excellent ability to
listen and understand information and ideas presented through spoken word or writing. Ability to
handle a variety of issues with tact and diplomacy and in a confidential manner.
Time Management – Ability to plan and organize daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology.
EDUCATION AND EXPERIENCE
Requires a High School diploma or equivalent, with any combination of education, experience or
training that equates to proven knowledge, skills and abilities (generally obtained through experience
in caring for animals).
ADDITIONAL REQUIREMENTS
Acceptable general background check to include a local and state criminal history check, sex offender
registry check.
Requires a valid driver’s license with an acceptable driving record.
This position requires satisfactory results from a pre-employment medical evaluation.
PHYSICAL REQUIREMENTS
Tasks require the regular and, at times sustained, performance of moderately physically demanding
work.
PC# 38774, 39510, 39989, 39512
Page 2 of 3 Revised: 8/01/2022
