Job Summary:
The Health Center RN provides comprehensive primary care to diverse patient populations. They offer a range of services, including preventative care, chronic disease management, and health education, with a strong emphasis on patient-centered care. Their responsibilities include patient assessment, care coordination, medication administration, and health education, all within a collaborative team environment.
Supervisory Responsibilities:
This position has no direct supervisory responsibilities.
Essential Job Functions/Responsibilities:
A. PATIENT CARE
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Triage
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Screen patient telephone calls for providers.
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Perform clinical assessments, utilizing knowledge of disease process and treatment.
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Assist office staff in triaging call-in and walk-in appointments.
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Coordinate with office staff in monitoring and adjusting scheduling and workload of providers to insure the smooth flow of patients.
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When requested by Nurse Manager, carryout standing orders for medication refills, ordering tests, and routine health maintenance services per Health Center protocols.
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Intake
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Interview patients for health history and clinical information updates.
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Conduct nursing assessments and preliminary patient work-ups.
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Take patient vital signs (temperature, pulse, respiration, blood pressure, etc.).
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Treatment and Procedures
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Apply and change dressings/bandages.
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Administer IM, SQ, intradermal, and inhaled medications and vaccines.
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Administer allergy injections, as per local site protocols.
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Perform catheterization per provider orders and within the scope of health center protocols.
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Conduct vision screening.
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Conduct audiometry screening.
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Perform EKG’s (if provided on site).
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Assist in suturing procedures.
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Other procedures as per health center protocols, for example starting IV’s, and responding to Code Blue/defib needs.
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Health Education/Teaching
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Instruct patients about treatment regimens (medication, diet, activity, etc.).
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Provide education and instruction on issues of health maintenance.
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Participate in the development and implementation of community health education initiatives (screening clinics, public information forums, etc.).
B. LABORATORY
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Testing
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Perform laboratory tests as per health center protocols.
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Record tests and results in appropriate EMR.
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Phlebotomy
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Draw and prepare specimens for in-house or outside laboratory testing.
C. PHARMACEUTICALS
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Dispensing
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Dispense pharmaceuticals as per provider orders and in accordance with health center, NCHC, Vermont, and Federal guidelines.
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Monitor inventory levels and outdates of on-site pharmaceutical supplies.
D. RECORDS
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Medical Records
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Document nursing activities and relevant patient care information in medical records as per health center protocols.
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Tracking Systems
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Record and maintain records and statistics (e.g. immunizations, perinatal data, etc.) as per protocols or request.
E. INFECTION CONTROL
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Instrument Sterilization
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Clean and sterilize instruments.
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General office infection control.
F. QUALITY ASSURANCE
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Participate in the development, implementation, audit, and continuous evaluation and improvement of protocols, services and programs provided by the health center.
G. OTHER
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It is expected that you will meet the productivity standards that are set forth by your Supervisor and/or NCHC Division protocols.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Position Qualifications:
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Graduate of an accredited RN program
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Licensed in the State of Vermont
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Provider-level CPR/BLS required
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ACLS and PALS required at some sites
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Minimum one-year experience in a community health center, medical office, or similar setting
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Familiarity with public health and community health issues
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Knowledge of disease processes and treatments
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Knowledge of medications and their effects/side effects
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Effective communication skills with patients of all ages
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Ability to work collaboratively in a team environment
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Skilled in multitasking and managing priorities
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Strong problem-solving abilities
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Able to perform basic medical office lab tests
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Proficient in written and verbal communication
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Computer proficiency, including email, spreadsheets, word processing, and EMRs
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High level of confidentiality required
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Physically able to lift up to 50 pounds and stand/walk for extended periods
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Manual dexterity and hand-eye coordination required
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Exposure to bodily fluids and communicable diseases expected
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Must be able to work under stress and in emergency situations during irregular hours