Job Summary:
Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.
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Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
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Assists student questions when applying for financial aid and provides them information about financing options to fund their education.
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Ask questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
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Responds to students’ requests for help with financial aid information and to their related questions.
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Assists students with the preparation and completion of financial aid applications when needed.
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Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
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Reviews Estimated Award Letters with students.
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Assist with final submission or packaging students for financial assistance each academic term.
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Performs other duties or special projects as assigned.
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Maintains professional and effective working relationships with all other Company personnel.
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Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Company.
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Performs the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work
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At least a high school diploma (associate degree Preferred)
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A minimum of two (2) years of federal student financial aid experience (Global Service experience a plus)
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Experience in customer service preferred.
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Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
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Experience with Learning Management System (LMS) student software a plus.
