At our core, we’re driven by one goal, helping people stay connected through reliable, affordable, and forward-thinking technology. Our team takes pride in delivering personalized Frontier solutions that simplify everyday life, enhance connectivity, and build lasting customer relationships. With a focus on service, integrity, and innovation, we’ve become a trusted leader in customer service and sales support.
Ignite Your Career with Frontier!
Are you ready to turn great communication skills into real results? We’re looking for motivated, entry-level professionals who want to grow in a Frontier Customer Team Member role that blends customer service and consultative sales. As a Frontier Customer Team Member, you’ll be the bridge between homeowners and the technology that keeps them connected, helping customers identify their needs, recommend tailored Frontier plans, and ensure a seamless setup experience.
If you’re a people-person who enjoys solving problems and thrives in a fast-paced environment, this is your opportunity to build your career and your earning potential at the same time.
Core Duties - Frontier Customer Team Member:
- Initiate meaningful conversations with potential customers, educating them on the benefits of our high-speed internet and bundled services.
- Engage with the community in a direct, customer-facing capacity to generate interest and secure new enrollments for our top-tier Frontier products.
- Present clear, compelling information about our service packages, helping customers make informed decisions that meet their connectivity needs.
- Identify and cultivate new sales opportunities through a variety of outreach methods, ensuring a steady flow of new business.
- Assist customers through the entire enrollment process, from initial query to contract completion, ensuring a seamless and positive onboarding experience.
- Work collaboratively with Frontier Customer Service Associate team members to achieve collective enrollment goals and contribute to a high-energy, results-oriented environment.
- Accurately document all customer interactions and sales progress in our tracking systems.
Perks You'll Enjoy -Frontier Customer Team Member:
- The opportunity to work with a fun, dedicated, and high-performing Frontier Customer Service Associate team.
- Clear pathways for professional growth and advancement into senior and leadership positions.
- Regular recognition for top performers, including bonuses and other incentives.
- A vibrant company culture that supports ambition and celebrates success.
Key Attributes - Frontier Customer Team Member:
- Applicants must be at least 18 years old
- Exceptional interpersonal and verbal communication skills, with a friendly and approachable demeanor.
- A strong desire to learn and grow, with a commitment to mastering new skills and information.
- Resilience and a positive attitude, with the ability to handle rejection and stay motivated.
- Excellent problem-solving abilities and a knack for thinking on your feet.
- Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
- A self-starter with a proactive approach to work and a strong sense of personal accountability.
- Previous experience in a customer-facing role is a plus, but not required. We value drive and potential above all else.
Job Type: Full-time
Pay: $800.00 - $1,400.00 per week
Benefits:
- 401(k)
- Professional development assistance
Work Location: In person
