Reliable Energy Management, Inc. is seeking motivated and self driven individuals for the role of Outreach Representative. You will be responsible for driving outreach efforts and generating qualified leads for energy programs serving low income households. This is an exciting opportunity to make an impact while earning based on performance.
ABOUT US
Reliable Energy Management, Inc. offers top quality, cost effective energy efficient products and services. We are committed to making a difference by assisting customers with their energy needs and supporting programs that benefit the community. We partner with local utility companies to help families in need, offering energy solutions that are sustainable and affordable. For more information, visit www.relenergy.com.
REPRESENTATIVE DUTIES :
- Outreach & Lead Generation: Initiate contact and generate qualified leads for low-income households eligible for energy programs using various outreach methods such as door-to-door visits, phone calls, mailings, door hangers, flyers, and community events.
- Client Intake: Complete applications and review necessary documentation to confirm eligibility for energy programs. Gather important household details to ensure all required information is collected.
- Assessment & Consultation: Conduct home assessments to identify necessary repairs or energy-saving measures needed for eligible homes.
- Energy Education: Provide clients with essential energy saving information and promote energy efficient measures and available programs.
- Follow-up: Maintain regular follow-up with leads and customers to ensure timely progress of applications and services.
- Customer Service: Deliver excellent customer service, addressing client concerns and inquiries. Report unresolved issues as needed.
- Paperwork & Reporting: Complete and submit all necessary applications and documents using a tablet and database system, ensuring accuracy.
- Meet Performance Goals: Achieve assigned outreach and lead generation goals.
QUALIFICATIONS:
- Valid CSLB Home Improvement Salesperson (HIS) Registration Card required.
- 1–2 years of experience preferred.
- Strong communication skills, both verbal and written.
- Excellent customer service skills with the ability to handle challenging situations.
- Self-motivated, organized, and able to meet deadlines and goals.
- Ability to work flexible hours, including evenings and weekends.
- Bilingual (English, Spanish) preferred.
- Ability to complete paperwork accurately and efficiently via tablet and databases within deadlines.
- Ability to work with individuals from diverse ethnic and economic backgrounds.
- Physical ability to work in varying environments, including both office and customer homes, which may require sitting, walking, climbing stairs, and carrying materials up to 20 lbs.
PAY:
This is a commission-based, performance-driven position with unlimited earning potential. Commission ranges from $32 to $132 per completed application, based on the product and program. Mileage reimbursement available.
If you’re a motivated individual who enjoys working independently and helping others, we’d love to hear from you.
Job Type: Commission
Work Location: In person
