A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Michigan Medicine enhances the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, as well as leadership activities in Michigan, nationally, and internationally. Our Strategic Principles guide our mission and have three critical components: patient care, education, and research, which together enhance our contribution to society.
The Cardiac Procedures Unit (CPU) Surgery Scheduler serves as the central coordinator for procedural scheduling in OpTime, ensuring the efficient utilization of procedure lab time, staff, and equipment. This role involves managing cardiac procedure lab schedules, reviewing booking requests, and maintaining accurate patient and procedural records in compliance with facility policies. Responsibilities include verifying and preparing health records, ensuring the availability of necessary equipment, and generating reports related to procedure lab activities.
As a key communicator, the CPU Scheduler delivers exceptional customer service to patients and their families by facilitating the scheduling process for cardiac procedural cases. They liaise with physicians, nurses, physicians' offices, and other healthcare departments to relay updates on scheduling policies and operational adjustments. Additionally, the CPU Scheduler manages procedure lab calendars and schedules inpatient and outpatient cardiac procedures.
Duties of the position include but are not limited to the following:
High school diploma or GED.
Minimum of one year of surgery or cardiac procedure scheduling or clerical scheduling experience in an outpatient or inpatient clinical center or hospital setting.
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Experience working with Microsoft Office (Outlook, Word, Excel).
Utilize discretion and appropriate judgment regarding sensitive and/or confidential matters.
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Strong organizational skills and the ability to complete multiple tasks within established and changing deadlines.
Minimum of three years of surgery/procedure scheduler or clerical surgery/procedure scheduling experience in an outpatient or inpatient clinical center or hospital setting.
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Computer proficiency in scheduling software and electronic medical records.
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Knowledge of HIPAA/Confidentiality.
Experience scheduling in both MiChart and OpTime
Knowledge of medical terminology
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Strong communication and interpersonal skills.
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Ability to work professionally, effectively, and positively as a team member with staff.
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Ability to work under pressure, be flexible, and manage multiple priorities.
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Commitment to Service Excellence for patients, families, faculty, and staff.
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Attention to detail, follow-through.
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Excellent written and verbal skills.
Time management and ability to meet deadlines
This position is Monday-Friday from 8:00am-4:30pm.
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
