The employee will serve as part of the knowledge Management Team for the Facilities Engineering Division at the Defense Intelligence Agency. The Knowledge Team member will:
- Coordinate daily with all clients, to include audit preparation personnel, real property officers, branch managers, project managers, and design managers to provide solutions and products focusing on three central goals of the Production Control team: Performance Management, Governance, and Customer Interface. Attend Knowledge Management team meetings and provide expert support and recommendations from multiple stakeholder perspectives
- Oversee and improve the services and systems that FAC-1 as a whole uses to interface with their customers. M onitor and maintain customer interface facets that will provide transparency and accountability. Review and tailor processes to ensure they align to an effective asset management framework.
- Develop practical and intelligent tools and programs (via databases and shared environments) to provide leadership, decision makers, and customers information in real time. Provide guidance on strategic direction to ensure operational effectiveness, proficiency, and alignment to internal controls. Provide data, metrics, and input on respective project performance across the division.
- Support financial processes and policies at branch / divisional levels via efficient, customer focused, and audit compliant methods. Drive audit compliance across division, through the project cradle-to grave spectrum, from minor expensed projects to capitalized full renovations.
- Train and rotate regularly with other knowledge management team members to achieve a full understanding of project management, standard operating procedures, and program processes across the division. Periodically attend project site visits to project locations working hand in hand with project managers to learn and improve project processes. Prioritize interchangeability with knowledge managers to provide the customer with various state-of-the-art knowledge management services, intelligent products, and forward thinking methods
