Benefits:
- Competitive wages plus tips.
- Employee discounts on food.
At Standard Beer + Food, Raleigh’s favorite neighborhood eatery, we are committed to serving the Raleigh community by offering quality food, drinks and hospitality. We are seeking an individual who is positive, self-motivated, and has a passion for quality food, beverage, and service. This candidate must be able to foster teamwork and the ability to skillfully navigate a variety of personalities. We are looking to hire someone who holds themselves to a high standard of excellence and finds fulfillment and motivation in the culinary field and guest experience.
Key Responsibilities:
- Provide exceptional guest service, address guest needs, and resolve any issues or complaints promptly.
- Develop a comprehensive understanding of all menu items, including ingredients, preparation methods, and potential allergens.
- Stay informed about daily specials and promotional items.
- Possess basic knowledge of wine, beer, and spirits (if applicable to the restaurant type).
- Communicate effectively with kitchen staff regarding orders, timing, and special requests.
- Assist bussers and other team members with their duties as needed to ensure smooth operations.
- Confidently make recommendations and upsell appropriate items.
- Maintain cleanliness and organization of tables, service stations, and dining areas.
- Uphold all food safety, sanitation, and alcohol service regulations.
- Anticipate guest needs and provide personalized service to encourage repeat business.
Qualifications:
- Previous serving or hospitality experience preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a high volume environment and handle multiple tables simultaneously.
- Outgoing, friendly, and professional demeanor.
- Flexibility to work evenings, weekends, and holidays.
- Ability to stand and walk for extended periods
- Excellent interpersonal and communication skills
- Strong guest service orientation with a friendly and approachable demeanor.
- Ability to work efficiently and accurately in a high volume, high-pressure environment.
- Ability to multitask and prioritize effectively.
- Strong attention to detail.
- Ability to work both independently and as part of a team.