Position: Operations Clerk - Deposit Charge-Off/Document Imaging
Reports To: Sr. Loan Systems Administrator
Indirectly Reports To: Senior Vice President/Credit Operations Manager
Reports To This position: None
FLSA Status: Non-Exempt
Role Summary:
This position is responsible for daily processing of charged-off deposit accounts, processing of deposit charge-off recoveries, daily and monthly balancing of related deposit charge-off general ledger accounts, and reporting of deposit charge-off accounts to appropriate agencies. Additional responsibility is imaging of loan and deposit documents.
Specific Job Functions (Duties/Responsibilities):
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Daily processing of various charged-off accounts including, but not necessarily limited to:
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Automatically charged-off deposit accounts.
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Debit Card fraud.
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Operational charge-offs.
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Daily processing of recoveries related to charged-off deposit accounts.
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Daily and monthly balancing of all general ledger accounts associated with deposit charge-offs and recoveries.
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Weekly reporting of charged-off deposit account details to appropriate collection agency.
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Scanning and indexing of various documents into permanent document image storage system.
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Correction of image document types when incorrectly indexed.
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Maintain documented instructions for completion of daily responsibilities.
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Assist with Loan Document Preparation including, but not necessarily limited to:
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Entry of new and modified loan request into documentation preparation system.
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Ensuring compliance with various lending regulations.
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Assisting branch lending personnel with documentation questions and corrections.
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Perform other duties as assigned.
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
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Bank operations experience preferred
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Knowledge of basic bookkeeping
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Knowledge of state and federal regulatory guidelines and constraints
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Strong oral and written communication skills and the ability to communicate effectively with a broad base of internal and external individuals
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Ability to work independently with limited supervision, maintain strong time management and organization skills
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Maintain a professional and pleasant manner under pressure
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Ability to identify problems and resolve them in a proactive, timely manner
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Proactive teamwork and cooperation
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Strong PC skills with emphasis on Microsoft Office and Web based applications
Education/Experience Requirements:
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High School diploma or general education degree (GED)
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Certificate in bookkeeping preferred
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Three years of previous experience in banking/bank operations preferred
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Capable user of standard office equipment/software applications
