Come and Save Lives with Us!
SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.
For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.
Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.
Having the right culture is as important to us as having the right portfolio. We are guided by our four values:
- We make patients our priority
- We act with accountability and integrity
- We work together as one team
- We look for better ways forward
By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.
The field based “Medical Science Liaison” is responsible for supporting the safe and effective use of SERB Pharmaceutical therapies (Oncology/Hematology) focusing on communicating complex medical and scientific information to healthcare professionals and is focused on enhancing patient outcomes through improved customer (HCP) engagement. The MSL will spend most of his/her time in the field to provide direct medical support to the sales, commercial and trade field teams. This position will report to the MSL Team lead.
This role will be based in the South Central Region of the US. States will include Texas, New Mexico, Oklahoma, Nebraska, Kansas, and Missouri.
As Medical Science Liaison, your responsibilities will include:
Identify new and upcoming KOLs/KOIs and develop professional relationships based on bi-directional scientific exchange and patient interest as well as continue to foster and deepen ongoing relationships with established KOLs/KOIs to ensure a consistent, reliable, influential, and trustworthy resource of experiential knowledge and expertise.
Responsible for executing the field medical support strategy with an overarching objective of improving patient outcomes through enhanced customer (HCP) engagement, scientific and clinical discussions, and clinical education of HCPs.
Provide meaningful support, engagement and presence at assigned conferences, symposia, and other medical education/support events as assigned.
Provide a summary of any insights gained from engagement with HCPs/KOLs and maintain an organized collection of info (such as conference summaries, HCP/KOL meeting notes, etc) and adhere to agreed information dissemination protocols in a timely manner. The MSL is expected to keep a log with a summary of interactions with all HCPs.
Execute assigned customer-facing training sessions in a timely fashion as well as identify additional opportunities with customers and internal teams (commercial, sales, and trade) for continuing education and training.
Build, maintain and manage effective professional peer-peer relationships with contracted External Experts (EE), or Key Opinion Leaders (KOL) engaging in bi-directional scientific/educational exchange.
Responsible for ensuring he/she is operating in compliance with BTG SOPs, Compliance, Legal, Finance and Regulatory programs.
Engage in regular professional self-development as it pertains to one’s area of expertise and SP product line through continuing education, quarterly internal journal clubs, and conference attendance.
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.
To be successful in this role, you should demonstrate:
Terminal degree in clinically related area preferred (PharmD, PhD, MD/DO, NP/PA) or bachelor’s degree considered with significant experience
Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities, and challenges
Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.
