Shores is a dynamic company that values exceptional customer service and teamwork. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and part-time delivery person. In this role, you will be the face of our company, interacting with customers to provide top-notch service, answering questions, resolving complaints, and ensuring customer satisfaction. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development within the company.
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Provide exceptional service to customers in person, over the phone, and via email
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Answer customer inquiries about our products and services, guiding them to the best solutions for their needs
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Resolve customer complaints and issues in a timely and professional manner
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Maintain accurate records of customer interactions, transactions, and feedback
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Operate the company vehicle to perform pick-up and delivery service as needed
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Excellent communication and interpersonal skills
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Customer-focused mindset with the ability to handle challenging situations with tact and diplomacy
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Strong organizational and time-management skills
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Ability to work independently and as part of a team
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Prior experience in a customer service or related role is preferred
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Clean driving record and valid NC Drivers License
Offered compensation: $13/hr - $15/hr
- Customer Service (optional)
- NCDL (optional)
