At Apex Coast Collective, a sales and development firm, we prioritize excellence in AT&T Fiber outreach. We‘re seeking a full-time Client Assistant - AT&T to manage the customer pipeline by helping customers choose the best internet plans for their everyday connectivity needs. The AT&T Client Assistant will play a vital role in finalizing enrollment that helps Naperville stay connected with elite technology.
As an AT&T Client Assistant, you will start by training on how to master the features and advantages of AT&T Fiber. The AT&T Client Assistant works with customers to explain how AT&T Fiber can improve their connectivity, presenting plan options with clarity and professionalism. By providing exceptional service, you'll foster customer confidence and drive enrollment growth.
Core Functions of the AT&T Client Assistant
- Engage customers to uncover their online routines and guide them toward the right AT&T Fiber plan.
- Explain how AT&T Fiber’s dedicated connection avoids peak‑hour slowdowns, helping residents understand the value difference.
- Walk customers through plan choices in a way that highlights what each tier delivers for streaming, gaming, and remote work.
- Support customers through a smooth enrollment process, keeping the tone patient, professional, and easy to follow.
- Provide transparent answers about pricing and installation so customers feel informed and comfortable moving forward.
- Maintain clean records, follow up with interested customers, and support the team in driving steady AT&T Fiber sales.
Preferred Skills for the AT&T Client Assistant
- A warm smile that makes every AT&T sales moment feel welcome.
- Explaining data plans simply, making AT&T Fiber easy to understand.
- Kind follow-ups that build trust and grow AT&T relationships.
- Patient guidance through sign-up, making AT&T enrollment process smooth and simple.
Pay: $53,000.00 - $60,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
