Live-in Superintendent
Location: Newington, CT
Employment Type: Full-Time (Live-in)
Compensation: $40,000–$50,000 per year, based on experience. 2 Bed 2 Bath Apartment
Benefits: Rent-free apartment, Health, Dental, Vision & Life Insurance, 401(k), Paid Holidays & Paid Sick Time
About Mossanen Group
Mossanen Group is a privately owned real estate investment, development, and management company committed to maintaining high-quality residential communities throughout the Northeast. We take pride in operating properties that are clean, safe, and well-maintained while providing exceptional service to our residents.
We are seeking an experienced, hands-on Live-in Superintendent to oversee the daily operations and physical maintenance of a 150-unit apartment community in Newington, Connecticut. This is an excellent opportunity for someone who takes pride in their work, enjoys solving problems, and wants to make a meaningful impact on a property they can truly call their own.
Position Summary
The Live-in Superintendent is responsible for protecting and maintaining the property's physical assets while delivering an outstanding living experience for residents. This individual serves as the on-site leader for maintenance operations, preventative maintenance, vendor coordination, emergency response, and resident service.
Success in this role requires a high level of ownership, professionalism, technical expertise, and communication. We are looking for someone who proactively identifies issues before they become problems and treats the property as if it were their own.
Key ResponsibilitiesProperty Operations & Maintenance
- Maintain the overall appearance, cleanliness, and functionality of the property.
- Perform repairs involving plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, doors, locks, and other building systems.
- Complete preventative maintenance programs to maximize equipment life and minimize unexpected failures.
- Conduct routine inspections of the building, grounds, mechanical rooms, and common areas to identify maintenance needs and safety concerns.
- Prepare vacant apartments for new residents, including turnover repairs and quality inspections.
Resident Service
- Respond promptly and professionally to maintenance requests.
- Communicate clearly with residents regarding repairs, scheduling, and follow-up.
- Deliver a high level of customer service while maintaining professionalism in all resident interactions.
- Help foster a clean, safe, and welcoming community.
Vendor & Contractor Coordination
- Coordinate and oversee outside contractors performing maintenance, repairs, inspections, and capital improvements.
- Verify work quality and ensure vendors comply with company standards and safety requirements.
- Assist management in obtaining proposals and identifying larger repair needs.
Safety & Compliance
- Respond to after-hours emergencies as required.
- Ensure the property remains compliant with applicable building codes, OSHA regulations, and company safety standards.
- Identify potential risks and take proactive steps to prevent safety hazards.
- Assist with emergency preparedness and response procedures.
Administrative Responsibilities
- Maintain accurate records of maintenance activities, inspections, inventory, and completed work orders.
- Monitor maintenance supplies and recommend purchases when necessary.
- Communicate regularly with the Property Manager regarding building conditions, ongoing projects, resident concerns, and capital needs.
What Success Looks Like
The successful candidate will consistently:
- Maintain a clean, safe, and professionally operated property.
- Complete maintenance requests promptly and with high-quality workmanship.
- Identify and resolve maintenance issues before they become larger problems.
- Build positive relationships with residents while maintaining professional boundaries.
- Coordinate vendors effectively and ensure quality workmanship.
- Demonstrate accountability, reliability, and sound judgment in daily decision-making.
- Take ownership of the property and continuously look for ways to improve operations.
QualificationsRequired Experience
- Minimum of 5 years of residential apartment maintenance or superintendent experience.
- Strong working knowledge of plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, and general building maintenance.
- Experience troubleshooting building systems independently.
- Experience coordinating contractors and outside vendors.
- Valid driver's license with reliable transportation.
Professional Skills
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and customer service skills.
- Highly organized with strong attention to detail.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Self-motivated with minimal supervision.
- Comfortable using smartphones, email, and basic computer software to manage work orders and communicate with management.
Physical Requirements
- Ability to lift up to 75 pounds.
- Ability to climb stairs and ladders.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to respond to emergency situations outside of normal business hours.
Preferred Qualifications
- EPA Certification (or willingness to obtain)
- OSHA 10 or OSHA 30 Certification
- Experience with multifamily apartment communities of 100+ units
- Boiler, HVAC, or other trade certifications are a plus
Why Join Mossanen Group?
We believe our onsite teams are the foundation of every successful property. We invest in our employees, provide the tools they need to succeed, and foster a culture built on accountability, professionalism, teamwork, and continuous improvement.
If you are a dependable, technically skilled professional who takes pride in maintaining high-quality apartment communities and delivering exceptional resident service, we encourage you to apply.
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
