Room Attendant
Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day? Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence!
The Room Attendant will perform a combination of tasks in order to maintain the hotel and public space with impeccable standards of cleanliness while embracing the values of company culture and guiding principles!
Responsibilities:
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This position requires you to perform a combination of tasks that maintain hotel premises in a clean and orderly manner.
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Keep work area clean and neat, free from dust and litter.
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Loads carts with supplies needed to perform duties.
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Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
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Change bed linens and makes bed.
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Vacuum carpet. Moves furniture as needed to clean.
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Dust and clean all furniture including picture frames, bed frames, lamps, TV’s, armoires, desks, etc.
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Clean mirrors, surfaces, windows, walls, etc.
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Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
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Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
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Empties wastebaskets.
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Ensure guest room set up complies with standards.
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Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
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Turns in all Lost & Found items following the standard procedures.
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Fills out assignment sheet as each room is completed.
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Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
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Other duties as assigned
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Flexible to workday shifts, early mornings, evenings, nights, weekends and holidays
Requirements:
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Prior cleaning experience. To be punctual, dependable, and adaptable to change.
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Follow instructions, company policies, and safety procedures, while managing their time and resources efficiently.
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Strong communication, problem-solving, and customer service skills are essential.
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Teamwork, professionalism, and integrity are also key to success in the role.
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Must have open availability work weekends and holidays
Physical:
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Able to lift, push, pull a minimum of 50lbs occasionally and 20lbs regularly.
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Able to bend, twist, and squat repeatedly.
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Able to walk and stand for duration of scheduled shift
We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.
