Terminal/Driver Manager – Martinsville, VA
Join Our Team and Drive Success!
Are you an experienced transportation professional with strong leadership abilities and a passion for operational excellence? Swing Transport is seeking a highly motivated Terminal/Driver Manager to oversee the daily operations of our Martinsville, VA terminal. This position plays a vital role in ensuring efficient terminal operations, effective driver management, exceptional customer service, and compliance with DOT regulations and company policies.
As a Terminal/Driver Manager, you will lead by example, support our drivers and customers, and contribute directly to the success and growth of our operation.
Key ResponsibilitiesTerminal & Operations Management
- Oversee daily terminal operations to ensure efficient execution of customer commitments and operational goals.
- Coordinate dispatch activities and ensure fair, effective driver assignments while maximizing productivity and service levels.
- Monitor workflow and proactively address operational challenges to minimize disruptions.
- Work closely with customers to ensure on-time service and maintain strong customer relationships.
Driver Leadership & Development
- Serve as the primary point of contact for drivers regarding operational concerns, performance expectations, and support needs.
- Recruit, onboard, train, coach, and develop drivers to promote a positive work environment and improve retention.
- Conduct driver meetings, performance reviews, and corrective action discussions when necessary.
- Promote employee engagement while maintaining accountability and high performance standards.
Customer Relationship Management
- Build and maintain strong relationships with customers by ensuring service expectations are consistently met or exceeded.
- Communicate proactively regarding operational issues, service updates, and problem resolution.
- Collaborate with customers to identify opportunities for continuous improvement.
Equipment & Asset Utilization
- Manage tractor and trailer utilization to maximize productivity, minimize downtime, and support revenue objectives.
- Coordinate preventive maintenance schedules and necessary repairs with maintenance providers to ensure equipment readiness.
- Monitor trailer inventory and equipment availability to meet customer demands.
Safety & Regulatory Compliance
- Ensure compliance with all DOT regulations, including Hours of Service requirements, driver qualification standards, and company safety policies.
- Conduct safety meetings, audits, investigations, and driver coaching as needed.
- Promote a culture focused on safety, accountability, and operational excellence.
Performance Management & Reporting
- Monitor key performance indicators including driver productivity, equipment utilization, service performance, customer satisfaction, and operational efficiency.
- Analyze operational data and implement improvements to enhance performance and profitability.
- Maintain accurate operational records, reports, and documentation.
Problem Solving & Decision Making
- Resolve driver, customer, and operational issues quickly through sound judgment and effective decision-making.
- Develop solutions that improve efficiency while maintaining exceptional customer service.
Required Qualifications & Skills
- Minimum of three (3) years of experience in transportation operations, dispatch, logistics, terminal management, or a related leadership role within the trucking industry.
- Experience supervising and managing CDL drivers preferred.
- Proficiency with transportation management systems, with strong preference given to experience using McLeod Software.
- Proficient in Microsoft Office Suite, including Outlook, Excel, and Word.
- Working knowledge of transportation technology systems, including Electronic Logging Devices (ELDs), driver safety camera platforms, and trailer tracking software. Experience with systems such as Isaac ELD, Netradyne, Blackberry Radar, McLeod Software, and Microsoft Office Suite is strongly preferred. Ability to utilize these tools to monitor compliance, improve operational efficiency, support driver coaching, and manage equipment visibility and utilization.
- Strong leadership, communication, and interpersonal skills with the ability to motivate and develop employees.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to make effective operational decisions.
- Thorough knowledge of DOT regulations, Hours of Service requirements, FMCSA compliance, and transportation industry best practices.
- Ability to maintain confidentiality and exercise sound judgment when handling personnel matters.
Why Join Swing Transport?
- Competitive salary with opportunities for professional growth and advancement.
- Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k).
- Paid time off and company-supported work-life balance.
- Opportunity to make a direct impact within a respected and growing transportation company.
- Supportive, team-oriented culture focused on safety, operational excellence, and employee success.
- Stability and long-term career opportunities within the essential transportation industry.
Benefits
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
Experience
- Transportation Management Systems: 1 year (Required)
- Transportation Planning: 1 year (Preferred)
- Dispatching: 1 year (Required)
- Supervising CDL Drivers: 1 year (Preferred)
- Terminal or Operations Management: 1 year (Preferred)
Work Location
In Person – Martinsville, VA
Application Timeline
This posting is intended to gather qualified applicants for an upcoming opportunity. Applications will be reviewed as they are received; however, the selection process may take several weeks. Due to the volume of applications, we may not be able to provide individual updates regarding application status.
If you are ready to take the next step in your career and join a company that values safety, teamwork, accountability, and operational excellence, we encourage you to apply today!
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
