Essential Job Responsibilities
Volunteer Recruitment & Engagement
- Lead the recruitment, screening, onboarding, training, scheduling, and retention of volunteers across all Volunteer Center programs.
- Develop volunteer roles, training materials, and procedures that ensure volunteers are prepared for successful service.
- Build and maintain a diverse pipeline of individual, student, community, and corporate volunteers.
- Coordinate volunteer staffing for Food For Kids, Operation Teddy Bear, Impact Makers, Community Pantry operations, fundraising events, and other organizational initiatives.
- Foster an outstanding volunteer experience that encourages long-term engagement and retention.
Volunteer Operations & Management
- Manage the Volunteer Center's volunteer management platform (HandsOn Connect), volunteer records, waivers, and databases.
- Track volunteer participation, hours, and outcomes to support grants, reports, and organizational planning.
- Oversee volunteer scheduling, communications, operational procedures, and issue resolution.
- Continuously improve volunteer systems, processes, and overall efficiency.
- Community Partnerships & Volunteer Stewardship
- Develop and maintain relationships with nonprofit organizations, schools, businesses, civic groups, and corporate partners to expand volunteer opportunities.
- Coordinate corporate volunteer experiences, volunteer recognition events, and annual appreciation initiatives.
- Create volunteer communications highlighting program updates, impact stories, and upcoming opportunities.
- Conduct volunteer orientations, tours, and presentations for community partners, donors, and prospective volunteers.
Program Support & Organizational Collaboration
- Support all Volunteer Center programs through volunteer coordination, event planning, logistics, and operational assistance.
- Collect volunteer stories, photographs, testimonials, and program data for marketing, grant reporting, and organizational communications.
- Represent the Volunteer Center at community events and outreach activities while promoting volunteer engagement.
- Perform additional duties and special projects that support organizational priorities.
Qualifications
- Bachelor's degree or equivalent experience in nonprofit management, volunteer management, communications, education, or a related field preferred.
- Two or more years of experience in volunteer coordination, nonprofit programs, community engagement, customer service, or event planning preferred.
- Strong organizational, project management, communication, and relationship-building skills.
- Experience with Salesforce, HandsOn Connect, Google Workspace, Microsoft Office, or similar platforms preferred.
- Ability to manage multiple priorities while maintaining professionalism and attention to detail.
- Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
- Commitment to the Volunteer Center's mission and values.
Physical & Schedule Requirements
- Ability to lift and move program materials and donations weighing up to 50 pounds.
- Ability to stand, walk, bend, and work indoors and outdoors during volunteer activities and events.
- This is a full-time, non-exempt position. The regular schedule is Monday through Friday, with occasional evenings and weekends as needed.
- This position is based across the Volunteer Center's Torrance and Long Beach offices, and staff should expect to regularly divide their work schedule between both locations.
- Frequent local travel throughout the South Bay, Harbor, and Long Beach communities is required. A valid California driver's license, reliable transportation, and proof of insurance are required.
Pay: $24.00 - $27.00 per hour
Work Location: In person
