Position Summary:
The Accounts Receivable (A/R) Representative is responsible for managing assigned clerical tasks and accounting functions related to the company’s receivables. This role ensures accurate payment processing, record keeping, and timely resolution of account discrepancies.
Duties & Responsibilities:
- Assist customers with payments, returns, and Tele-Check transactions
- Receive payments via cash, check, credit card, and wire transfer
- Capture all credit card transactions prior to order shipment.
- Perform daily credit card batch settlements and report them to the Accounting department
- Prepare the daily bank deposit bag
- Notify the Account Manager of any bounced transactions
- Perform account reconciliations
- Ensure the accuracy of petty cash
- Issue receipts and process refunds for customers
- Create credit memos or invoices for payment discrepancies
- Prepare COD documents in advance and verify them with the driver’s paperwork
- Process check deposits using the bank’s scanner machine
- Sort and distribute daily incoming mail to the appropriate departments or recipients
- Approve and issue Return Merchandise Authorizations (RMA) based on claims
- Email invoices and/or statements for past due accounts and follow up via phone calls
- Approve customer orders with payment terms when a colleague is on lunch break
- Perform other duties as assigned by the Controller
Qualifications:
Math Aptitude
Telephone etiquette
Customer Service
Time Management
Computer literacy
Strong communication skills, both written and verbal
Excellent organizational skills and attention to detail
Ability to work independently and handle multiple tasks with accuracy
Strong understanding of invoicing, payment processing, and financial reconciliation
Education/Experience:
High school diploma
Prior general office and accounting experience is required
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
Work Location: In person
