As a vital member of our care team, the HR Manager will be responsible for managing and enhancing all aspects of employee relations, caregiver recruitment, and HR operations within our organization. This position requires a highly organized and proactive professional to maintain a smooth office environment, ensure compliance with HR policies, and contribute to the overall success of the caregiving staff.
Key responsibilities of a Visiting Angels Trainer:
- Recruiting and Hiring New Caregiver:
Maintain communication with caregiver applicants and hire qualified candidates. Lead onboarding and orientation for new hires.
Develop and maintain training materials, including lesson plans, presentations, and practical exercises, aligned with current industry standards and client needs.
- New Caregiver Orientation:
Conduct comprehensive training sessions for new caregivers covering topics like basic caregiving skills, client communication, safety procedures, infection control, and documentation practices.
Provide ongoing training sessions for existing caregivers on specialized care needs like dementia care, transfers or mobility assistance to enhance their skills.
Evaluate caregivers' competency through practical demonstrations and role-playing scenarios to identify areas for improvement.
Provide constructive feedback to caregivers on their performance, offering guidance and support to address any concerns or areas needing development.
Ensure caregivers are adhering to company policies and ethical standards regarding client care.
- Collaboration with Care Coordinators:
Work closely with care coordinators to match caregivers with appropriate clients based on their individual needs and skill sets.
Required Skills and Qualifications:
Proven experience as a caregiver in the home care industry, ideally with experience in assisting clients with various needs, including personal care, mobility support, and dementia care.
Certified Nurse Aide (CNA) or equivalent certification preferred.
Excellent communication and presentation skills to effectively deliver training sessions to diverse audiences.
Understanding of the emotional aspects of caregiving and the ability to build rapport with clients and their families.
Commitment to maintaining high standards of care and upholding the company's values.
Office Responsibilities:
- Professionally and promptly answer telephone calls and inquiries.
- Maintain office hours from Monday to Friday, 8:00 AM - 5:00 PM.
- Scan and organize caregiver documents in an efficient and timely manner.
- Perform other miscellaneous clerical tasks as required to support office operations.
- Provide after-hours/on-call support as needed.
- Manage and evaluate performance of direct report caregivers.
- Assist with emergency scheduling situations when present in the office.
Qualifications:
- Proven experience in Human Resources, Employee Relations, or a similar HR function.
- Strong knowledge of HR best practices, including recruitment, onboarding, and compliance.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience in managing and evaluating employee performance.
- Ability to maintain confidentiality and handle sensitive employee matters with discretion.
Additional Information:
- Must be available for after-hours/on-call duties as needed.
- Strong organizational and multitasking skills required.
- Ability to work collaboratively across various teams and departments.
If you are a dynamic and dedicated HR professional with a passion for caregiver support and employee relations, we invite you to apply for the HR Manager position. Join our team and help us continue to provide exceptional care to our clients while fostering a positive work environment for our caregiving staff.
Job Types: Full-time, Part-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
