Serious Inquiries ONLY: Apply in person @ 1918 S. Horner Blvd or send resume to [email protected]
Job Summary
We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience. Your energetic approach and excellent communication skills will help foster strong relationships, resolve inquiries efficiently, and promote customer satisfaction. This position offers an engaging environment where your organizational skills and office management expertise will shine, contributing directly to our company’s success.
Duties
- Greet customers warmly via multi-line phone systems and in person at the front desk, creating a welcoming atmosphere
- Processing monthly payments
- Weekly Solicitation
- Handle customer inquiries promptly, providing clear information and solutions using strong phone etiquette and professional communication
- Manage appointment scheduling, calendar management, and coordinate office activities to ensure smooth daily operations
- Perform data entry, maintain accurate filing systems, and update records using Microsoft Office, Google Workspace, and other computer tools
- Assist with administrative tasks such as proofreading documents, managing correspondence, and supporting office management function
Requirements
- Proven experience in customer service, office management, or administrative roles with a focus on clerical tasks and data entry
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and familiarity with office equipment such as multi-line phone systems
- Excellent organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Demonstrated phone etiquette skills and professional demeanor when interacting with customers and team members
- Previous experience in finance office or clerical roles involving filing, proofreading, payment processing or personal assistant responsibilities is preferred but not required. We are willing to train.
Join us to be part of a vibrant team committed to delivering outstanding customer support! Your enthusiasm for helping others combined with your organizational expertise will make a meaningful difference every day. We value energetic professionals who thrive in fast-paced environments and are eager to grow their careers while making a positive impact.
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
